Responsibilities
- Incoming requests from partner teams for feasibility, applicability, and understanding of team priorities.
- Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
- Develop productivity enhancing tools to automate common system administration tasks.
- Maintain documentation of systems configurations and procedures, including runbooks for live support.
- Support an always-on gaming server infrastructure.
- Provide on-call support when needed for feature launches, live events, and emergency escalations.
- Troubleshoot and correct issues raised from production and live services operations.
- Participate in evaluation of new technologies that improve the team efficiency and platform capabilities.
- Work with a global team to implement technologies and provide support within a follow the sun model.
- Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to maintain secure and scalable infrastructure.
Your Qualifications :
- Bachelor's degree from an accredited education institution in computer engineering, computer science, information systems or equivalent.
- 2+ years of relevant experience with public cloud services (especially Azure, AWS, and GCP), including design, implementation, and operational support of critical systems.
- Experience with several DevOps tools and methodologies :
- Container workload technologies such as Kubernetes, Helm, and Docker.
- Configuration management systems such as Chef and Ansible.
- Monitoring / observability systems such as Prometheus and Grafana.
- Pipeline automation systems such as Jenkins, GitLab, and GitHub.
- Experience developing automated solutions with at least one of the following languages : Python, Ruby, Go.
- Working knowledge of the Git distributed version control system.
- Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.
- Experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls.
BC COMPENSATION AND BENEFITS
Ceci ne s'applique pas au Québec
The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.
EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting.
Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, geographic location, and business or organizational needs.
HOURLY PAY RANGES
British Columbia (depending on location e.g. Vancouver vs. Victoria) : º $79,900 - $111,900 CAN
Annually Base salary is just one part of the compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI / QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental / adoption leave), extended health / dental / vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees.
Certain roles may also be eligible for bonus and equity.
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life.
We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more.
Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.