We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen.
As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
Clerical Support is a member of the team who works with the support of, and in collaboration with, all health care providers within the Department.
The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager.
He / she role models the organizational core competencies.
Primary Responsibilities
Works under the direction of nursing staff and physicians to coordinate patient appointments and perform clerical duties.
Health Program Clerical Supports also act as receptionists and communicate with patients on the phone and in person.
Skills & Abilities
- Minimum one (1) year of clerical duties in an acute care health care environment required
- Proven ability to attend work regularly
- Demonstrated current knowledge and skill in the use of medical electronic health record systems
- Current experience in computerized provider / physician order entry (CPOE) an asset
- Proficiency with Microsoft Office preferred
- Demonstrated ability in problem solving
- Demonstrated willingness to learn / innovate
- Commitment to customer service and teamwork
- Demonstrates analytical skills in relation to knowledge of hospital operations
- Effective organizational and prioritizing skills
- Demonstrated interpersonal and conflict resolution skills
- Excellent teamwork skills
Qualifications
- Minimum Grade 12
- Medical Terminology Certificate required
- Diploma in Medical Office Administration OR evidence of relevant and related post-secondary diploma from an accredited academic institution preferred
Program Clerical Support - Cardiac Diagnostics
The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. Clerical Support is a member of the team who works with the support of, and in collaboration with, all health care providers within the Departm...
Clerical Support Associate - Haemodialysis, Nephrology Program
Clerical Support Associate - Haemodialysis, Nephrology Program. Posting Date 8 hours ago(6/10/2024 1:14 PM) Program Nephrology / Hemodialysis Department/Unit Haemodialysis Unit Employee Type Temporary Part-Time Employee Group Teamsters Clerical Job ID 2024-20096 Job Category Clerical. Provides admin...
Program Clerical Support: Patient Scheduling & Access
The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. Program Clerical Support employees are a member of the Patient Access team. Program Clerical Support workers will be first contact for patients...
Clerical Support Associate, Medical Imaging
Posting Date 1 month ago(2/29/2024 9:25 AM) Program Medical Imaging Department/Unit Medical Imaging Employee Type Temporary Part-Time Employee Group Teamsters Clerical Job ID 2023-19083 Job Category Clerical. Clerical Support Associate, Medical Imaging. Maintaining clerical and communication functio...
Program Clerical Support - Rehab
The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. Clerical Support is a member of the team who works with the support of, and in collaboration with, all health care providers within the Departm...
Clerical Support Associate - Haemodialysis, Nephrology Program
Clerical Support Associate - Haemodialysis, Nephrology Program. Posting Date 10 hours ago(5/15/2024 5:49 PM) Program Nephrology / Hemodialysis Department/Unit Haemodialysis Unit Employee Type Temporary Full-Time Employee Group NOWU Job ID 2024-19937 Job Category Clerical. Provides administrative, cl...
Customer Service Representative- Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Bilingual Customer Service Representative
Respond to customer inquiries via phone, email, and our service desk ticketing system. Minimum 2 years of experience in Customer Service or Technical Support. Here at Express Employment Professionals, we are large enough to exceed all your needs and expectations, yet small enough to give you the one...
Bilingual Customer Service Representative
You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site. Do you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a compan...
Data Entry Clerk (Remote) - No Experience Required
Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists. Data entry clerk experience is not necessary. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Data Entry experience ne...