NATIONAL OCCUPATION CODE 64409
POSITION TYPE FULL-TIME, Work From Home
Job Overview :
Successful candidates will provide exceptional service to customers requiring information, support and guidance in an inbound Contact Centre with no sales component.
All successful candidates will complete 5 days of self-led training starting at $16.30 / hour and can earn up to $18 / hour in total compensation plus incentives.
Summary of Accountabilities :
- Meet or exceed established performance targets / KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
Required Skills and Attributes :
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening / verbal / interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie.
- internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback.
Bilingual Customer Service Representative (Retail)
Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!. Bilingual Custome...
Customer Service Representative
AO is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients.This pivotal position relies on outstanding people skills and a deep commitment to upholding our mission: “to protect every child and serve all wor...
Customer Service Representative - Recent Graduate
Customer Service Representative - Recent Graduate. Empire Life is looking to hire Recent Graduates to join our team as a Customer Service Representative!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Processing applications a...
Support Customer Service Representative
Basic customer service and relationship management skills. Retail Banking Sales & Service. Fulfills transactions, internal business partner / external customer inquiries and requests, and/or audit and reconciliation activities. Follows procedures to resolve internal business partner and/or external ...
Bilingual Customer Service Representative
We are looking for a Bilingual Customer Service Representative where you would champion the Banks brand and provide support to our clients as they will interact with us in very different ways; whether it is by phone, email, chat, video, social media or mobile. Taking 50-60 inbound calls per shift fr...
Bilingual Customer Service Representative
The Customer Care Representative processes customer orders and responds to customer inquiries over the phone. You have 3 to 5 years of experience in a Customer Service environment interacting with internal and external customers. Join our Remote Customer Care team for a 12 month contract and make an...
Customer Service Representative
Customer Service Representatives Wanted: Join Our Dynamic Team! About Us: At our company, we empower our clients and consistently exceed their expectations. Previous experience in customer service or a related field is preferred but not required. Join our team and make a difference in the live...
customer service representative - call centre
No degree, certificate or diploma.Computer and technology knowledge.Work conditions and physical capabilities.Heures de travail: 40 hours per week....
Customer Service Representative (Canada) – Day, Evening and Overnight Agent, 24/7/365
Leveraging their expertise in customer service and Teladoc Health services, they adeptly manage inbound and outbound calls, coordinate transfers to clinicians, schedule intakes and appointments, and consistently deliver top-tier service. The Customer Service Representative (CSR) position is pivotal ...
Group Bilingual Customer Service Representative
Group Bilingual Customer Service Representative. Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Responsible fo...