RQ07900 Technical Writer

Start Date- 2024-10-01

End Date- 2025-03-31

Hybrid- 3 days Onsite per week

We are seeking a skilled Senior Technical Writer to join our team. In this role, you will be responsible for creating comprehensive technical documentation that enhances user understanding and supports operational efficiency.

You will work closely with cross-functional teams, including development, business, and testing, to produce clear and accessible documentation.

Advantages

• Good compensation working on projects that will make a difference to the people in Ontario.
• Opportunities that will help you enhance your skill set in a rapidly evolving field.

Responsibilities

• Create professional technical project and user documentation, including systems and operational procedures.
• Develop a wide range of technical project and user documentation, including procedures.
• Utilize various technical writing methods, tools, and techniques, adhering to industry standards and best practices.
• Develop online documentation to support users and stakeholders.
• Gain knowledge and experience with communications protocols relevant to documentation needs.
• Use tools for the creation, distribution, and maintenance of project and user documentation.
• Communicate effectively with cross-functional teams, including development, business, and testing groups.
• Create quick start guides that outline the main steps for users.
• Develop detailed configuration and administrative guides covering all necessary details for users.
• Create glossaries or lists of terms and definitions to assist users in understanding documentation.
• Utilize office automation suites, presentation tools, and at least one authoring package to create documentation.
• Collaborate as a team player with a strong track record for meeting deadlines.
• Ensure proficiency in English for all written documentation.
• Understand and apply the Accessibility for Ontarians with Disability Act (AODA) and related regulations to ensure accessibility in all documentation.
• Use standard technical writing tools, such as Microsoft Office and / or Adobe Technical Communication Suite, effectively.

Qualifications

• Experience in the creation of technical documentation, system policies and guidelines (related to System Access Control and IT Standard Operations Procedures), including procedures at the specified experience level
• Experience with a wide range of technical writing methods, tools and techniques and knowledge of industry standards and best practices
• Experience in the research and gathering of related policies and practices that could be used to develop the required guidelines for this project
• Knowledge and experience in developing on-line documentation
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards and in ensuring any or all guidelines developed will be accessible

Summary

Are you a skilled Senior Technical Writer with extensive experience in creating professional technical documentation? Then we want to hear from you!

We thank all applicants for taking the time out to apply. Someone from our team will reach out to you if you have moved forward in the recruitment process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.