HM Note : This hybrid role isthree (3) days inoffice
- Responsibilitiesand nbsp;
- Required to translate technicalsystems specifications into working tested CRM applications. Thisincludes developing detailed programming specifications writingand / or generating code compiling datadriven programs maintainingand conducting unit tests. and nbsp;
- Resolves and troubleshoots technical problems which arise duringthe use and operation of software packages including tec andnbsp;
- GeneralSkills and nbsp;
- Experience in programmingand analysis; specialized CRM software package support at thespecified experience level and nbsp;
- Abilityto collaborate with IT Professionals throughout the SoftwareDevelopment Life Cycle and nbsp;
- Experiencein structured methodologies for the development designimplementation and maintenance of applications andnbsp;
- Experience in design code test debugand document applications and nbsp;
- Experience in the use of object and / or third generation languagedevelopment tools and nbsp;
- Experience inone or more programming languages and nbsp;
- Experience in application design latest design patterns deploymentand troubleshooting and nbsp;
- Experiencewith relational and hierarchical database technologies andnbsp;
- Experience in the use of informationretrieval packages using query languages andnbsp;
- Experience with one or morecommunications protocols and nbsp;
- Experience in structured methodologies for the design developmentimplementation and maintenance of applications andnbsp;
- Experience eliciting and documentinginformation from diverse business area stakeholders and subjectmatter experts and nbsp;
- Excellentanalytical problemsolving and decisionmaking skills; verbal andwritten communication skills; interpersonal and negotiation skillsand nbsp;
- A team player with a track recordfor meeting deadlines andnbsp;
- CRMSoftware Development Skills and nbsp;
- Knowledge and experience with specific CRM software and anticipatedfuture releases high availability solution design andimplementation and nbsp;
- Knowledge andexperience with specific CRM enterprise architecture methodologiesdesign standards and tools and nbsp;
- Experience with middleware and gateways andnbsp;
- Expertise in specific tools for CRMsoftware development andnbsp;
- DesirableSkills and nbsp;
- Knowledge and experiencewith programming Internetready applications andnbsp;
- Knowledge and experience in rapidapplication development (RAD) methodologies andnbsp;
- Knowledge and understanding ofInformation Management principles concepts policies and practicesand nbsp;
- Experience with middleware andgateways and nbsp;
- Experience reviewinganalyzing and modifying product installation scripts includingencoding testing debugging and nbsp;
- Abilityto provide postimplementation support and resolve anypostimplementation technical issues andnbsp;
- Experience conducting designwalkthrough sessions with project team andnbsp;
- Knowledge and understanding ofAccessibility for Ontarians with Disability Act (AODA) and relatedregulations and standards and nbsp;
Abilityto provide user and system documentation asrequired
Skills
Experienceand Skill SetRequirements
SiebelDevelopment Skills 40 %
andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;and nbsp; 10 years of experience with Siebel technicalconfiguration / design / development / integration
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; 5 year of experience of Siebel integration withAdobe AEM J2EE and etc
andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;and nbsp; 5 year of experience with SiebelEIM / EAI.
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; 3 years of experience with Siebel IP18 with afocus on configuring / developing.
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience with Assignment Manager Business RulesWorkflow Applets Views Screens Code / Scripts and related SiebelBusiness Layer objects.
andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;and nbsp; Experience with Siebel Tools Software andediting Siebel Web Templates.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; and nbsp; Experience in using Siebel Open UIspecific classes and Methods.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; and nbsp; Demonstrated possession of Siebel 8.x orabove certification.
and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience in Siebel Open UI Architecture(Physical Model Presentation Model) and OOTB OUI file structuresand limitations.
and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience in UI integration (embedding externalapplication in Siebel Exposing Siebel in Externalapplication)
andnbsp;
ReportDevelopment Skills 35%
andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;and nbsp; Experience in OBIEE and PowerBI reportdevelopment
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience in HTML 5 Cascading Style Sheet JQueryand JavaScript
and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Working knowledge of Open UI ConceptsPM PRManifest File and Mapping files
and nbsp;
and nbsp;Soft Skills20%
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Strong communication skills; both written andverbal
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Ability to develop and present new ideas andconceptualize new approaches andsolutions
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Excellent interpersonal relations and demonstratedability to work with others effectively inteams
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Demonstrated ability to work with functional andtechnical teams Demonstrated ability to participate in a largeteams and work closely with other individual teammembers
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Proven analytical skills and systematic problemsolving
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Strong ability to work under pressure work withaggressive time lines and be adaptive tochange
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Displays problem solving and analytical skillsusing them to resolve technicalproblems
andnbsp;
Public SectorExperience 5%
and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience with Siebel modules such as PublicSector CRM Contracts Lead Management Partner Public Sector PartnerPortal Campaign Management Marketing Resource Manager and PublicSector eService would be anasset
and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience with Grants Management would be anasset.
MustHaves :
and nbsp; and nbsp; and nbsp; andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; 10 years of experience with Siebel technicalconfiguration / design / development / integration
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; 5 year of experience of Siebel integration withAdobe AEM J2EE and etc
andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;and nbsp; 5 year of experience with SiebelEIM / EAI.
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; 3 years of experience with Siebel IP18 with afocus on configuring / developing.
and nbsp; and nbsp;and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; andnbsp; Experience with Assignment Manager Business RulesWorkflow Applets Views Screens Code / Scripts and related SiebelBusiness Layer objects.
andnbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;and nbsp; Experience with Siebel Tools Software andediting Siebel WebTemplates.