CRM Software Developer

Job Description : Responsibilities :

Responsibilities :

• Translate technical system specifications into working, tested CRM applications.
• Develop detailed programming specifications, write / generate code, compile data-driven programs, and conduct unit tests.
• Resolve and troubleshoot technical issues during the software operation lifecycle.
• Collaborate with IT professionals throughout the Software Development Life Cycle (SDLC).

Technical Expertise :

• Design, code, test, debug, and document applications.
• Experience with object-oriented and third-generation language tools.
• Knowledge of multiple programming languages.
• Proficient in application design, modern design patterns, deployment, and troubleshooting.
• Experience with relational and hierarchical databases
• Expertise in CRM software and knowledge of upcoming releases.
• Proficiency in high-availability solution design and implementation.
• Experience with CRM enterprise architecture methodologies, design standards, and tools.
• Knowledge of middleware, gateways, and specific CRM software development tools.

Desirable Skills :

• Familiarity with Internet-ready applications and Rapid Application Development (RAD) methodologies.
• Understanding of information management principles, policies, and practices.
• Ability to analyze and modify product installation scripts, including encoding, testing, and debugging.
• Post-implementation support to resolve technical issues.
• Experience conducting design walkthroughs with project teams.
• Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and relevant standards.
• Ability to provide clear user and system documentation.

Experience and Skill Set Requirements

Experience (30%)

• Customization of Dynamics CRM : Entities, Forms, Views, Reports, Ribbons, Menus, and Dashboards.
• Build and customize Dynamics CRM workflows, plugins, and complex Power Automate flows.
• Customization using C#, JavaScript, and HTML.
• Deep knowledge of Dynamics CRM SDK, Web API, Organization Services, OData, Fetch XML, and XRM Toolbox.
• Experience building portals with ASP.NET, .NET Core, AngularJS, TypeScript, and Azure services (e.g., Web Jobs, Logic Apps).
• Integration with Dynamics CRM Online and Azure.
• Expertise in MS Power BI reporting for on-demand and scheduled reports.
• Customization of Dynamics Power Apps portals, including pages and dynamic forms.
• Strong knowledge of cloud security principles, including Azure AD B2C, Okta authentication, and CRM roles / teams management.

Technical Skills (40%)

• Experience with Agile methodologies.
• Solution design for Dynamics 365 and Azure.
• Knowledge of Dynamics 365’s interoperability with Microsoft cloud technologies.
• Experience with both low-code and custom development on Dynamics 365.
• Expertise in Dataverse design and development.
• Development knowledge in Azure technologies, .NET, C#, and JavaScript.
• Familiarity with DevOps tools, task boards, and pipelines.

Report and Data Migration (20%)

Ability to create Power BI reports and CRM Word templates for reporting.

Communication Skills (10%)

• Strong documentation skills, including user manuals, solution documentation, and reports.
• Ability to present ideas clearly and effectively.
• Provide high-level customer service to internal and external stakeholders.
• Effectively communicate designs and development progress.

Must-Have Skills

• Customization of Dynamics CRM, including entities, workflows, and dashboards.
• Development of Power Automate flows and plugins using C#, JavaScript, and HTML.
• Solution design expertise with Dynamics 365 and Azure integration.
12 hours ago