user support technician

National Employment and Consulting Inc.
Etobicoke, ON, CA
$37 an hour
Permanent
  • Education :
  • Expérience :

Education

Bachelor's degree

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Security and safety

Basic security clearance

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Judgement
  • Team player
  • Time management

Experience

1 year to less than 2 years

Other benefits

  • Free parking available
  • Other benefits
  • Parking available
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 35 hours per week
  • 20 hours ago
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