Company Description
You will take ownership of guest room inspections, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
You will work closely with other members of the Housekeeping Team and your attentiveness, efficiency and commitment will ensure our guest rooms are cleaned to the highest standard and our guests feel value
Job Description
Why work for Fairmont Pacific Rim?
- Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.
- A competitive rate of $30.50 per hour
- Complimentary meal through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Complimentary uniform laundering
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Opportunity to develop your talent and grow within your property and across the world!
What you will be doing :
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Conduct room inspections to ensure that room standards are met to ensure guest satisfaction
- Handle Guest concerns and react quickly, logging and notifying the proper areas
- Actively participate in daily briefing, daily warm up and department meetings
- Ensure Room Attendants are informed daily about priorities in their section
- Follow departmental policies and procedures
- Report necessary maintenance items
- Other duties assigned
Qualifications
Your experience and skills include :
- Excellent interpersonal and communication skills
- Ability to prioritize work in an environment with multiple interests
- Proactive with a meticulous eye for detail
- Able to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Work well in stressful, high-pressure situations
- Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
- Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
Additional Information
Your team and working environment :
- Working with a diverse and talented team of passionate individuals, in a luxury hotel environment
- A team dedicated to providing the best accommodation guest experience
- A team with outstanding attention to detail and is dedicated to delivering unparalleled customer service
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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