Req Id : 414504
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.
Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud.
We're proud to be Canada's leading provider of broadband network and communication services for businesses and governments.
Summary
As a representative of Bell Business Markets (BBM) in the role of Senior Business Analyst, the successful candidate will participate in various types of projects (transformation, new product / tool Introduction, tool and / or process enhancements, governance, non-standard complex solutions etc.
Your role will be to identify business areas that can be improved, interpret and document processes to increase business efficiency while ensuring they are aligned with corporate strategies.
Key Responsibilities
- Lead and manage multiple business transformation projects activities such as; completing and updating project documentation, defining business functional and design specifications, performing analysis to identify gaps
- Work closely with the business units to understand various processes such as customer patterns, sales patterns, product development, etc.
and strategize a plan of action accordingly
- Serve as a liaison between the business operations, IT, Engineers and Product Managers to assist or gather the business requirements needed for system modifications, enhancement, and implementation of strategies.
- Provide project analysis to senior management by producing required documentation including business requirements, UAT plan, use cases, sequence diagrams, and scope matrix.
- Identify opportunities at different stages of the work to improve the efficiency and formulate new business programs and initiatives
Critical Qualifications
- Proven business analysis skills and experience.
- Experience in the planning cycle and project approval process.
- Excellent analytical, presentation skills.
- Ability to define conceptual solutions by documenting current and future mode of operations (CMO vs FMO) and develop process maps.
- Ability to define business requirements that describe the solution and mode of operations.
- Facilitate requirements gathering - the ability to pull together experts to get the right information.
- Ability to explain complex technical ideas in a simple understandable format.
- Strong ability to identify opportunities for improvement and take appropriate action.
- Have the skills to influence the work team for the alignment differences in ideas or solutions.
- Strong ability to express point of view, to negotiate and manage risks.
- Ability to work effectively in virtual teams, to handle multiple projects simultaneously and meet tight deadlines.
- Advanced MS Office skills, particularly MS Excel and MS PowerPoint.
- Advanced MS Visio skills with strong ability to draw processes
- JIRA & Confluence and Salesforce an asset
Preferred Qualifications
- Certification or recognized training in Business Analysis Project management experience
- University or college degree in Business, Information, Technology or Computer Science
- Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec
- 5+ years experience in Telecommunications or similar industry
- Knowledge of SAFe Project management and Certification in any of the following :
- Certified SAFe® Agilist (SA)
- Certified SAFe® Program Consultant.
- Certified SAFe® Practitioner.
- SAFe Scrum Master (SSM) Certification.
- SAFe Advanced Scrum Master (SASM) Certification.
- Certified SAFe® Release Train Engineer.
- Certified SAFe® Product Owner / Product Manager
LI-SS1
EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information :
Position Type : Management
Job Status : Regular - Full Time
Job Location : Canada : Ontario : Mississauga Canada : Alberta : Calgary Canada : British Columbia : Vancouver Canada : New Brunswick : Fredericton Canada : New Brunswick : Moncton Canada : New Brunswick : Saint John Canada : Newfoundland : Mount Pearl Canada : Newfoundland : St.
John's Canada : Nova Scotia : Halifax Canada : Ontario : Don Mills Canada : Ontario : London Canada : Ontario : Toronto Canada : Quebec : Dorval Canada : Quebec : Montreal Canada : Quebec : Verdun
Flexible work profile : Mobile
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