Luxury Retail Assistant Store Manager

Longchamp
Halton Hills, Ontario, Canada
Full-time

Job description Luxury Retail Assistant Manager

La Maison Longchamp :

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, showcasing superior craftsmanship.

With a presence in over 25 countries and employing 3,500 individuals, la Maison is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment.

Exciting chance to become part of our esteemed Luxury Brand! We are in search of a skilled Retail Assistant Store Manager to assist in the oversight of our Toronto Premium Outlets location.

This role involves overseeing all facets of operating a lucrative store and establishing the atmosphere, leading the store’s culture to ensure success in customer service, profitability, operations, personnel development, and the presentation and assortment of merchandise.

Responsibilities :

Assume leadership and development role and assist store manager with day-to-day functions

Effective total store communication, morale awareness, and staff development.

Emphasis on employee retention and career development

Interviewing, hiring, and training employees.

New hire paperwork, orientation, and collaboration with HR.

Planning, assigning, and directing work.

Performance reviews, rewards, and discipline

Complaint resolution and continual performance issue evaluation

Time sheet review and payroll management Sales team task assignment and goal monitoring

Merchandising oversight and inventory control

Shrink and expenses control.

Maintenance of total store standards

Identification of price changes / errors and communication to corporate

Review of department / store trends Participation in opening and closing the store.

Management of office tasks, funds, and shipments

Monitoring of sales performance through analysis

Adherence to company policies and procedures

Other duties as assigned by the Director of Retail

Requirements

High School Diploma (or GED)

Degree in Fashion or related field OR equivalent work experience and education

Bilingual English-French

5 years of experience in high-end retail, boutique, or sales, with proven expertise in retail management, covering P&L, staff supervision, scheduling, training, merchandising, inventory, shrink control, and payroll.

Proficient in POS transactions (sales, returns, exchanges, CRM)

Familiar with UPS System

Working knowledge of Microsoft Excel, Outlook, and Word

Independent judgment and discretionary powers

Familiarity with store operations

Strong communication and leadership skills

Organized, self-starter with multitasking ability in a fast-paced environment.

Varied work hours / days as needed.

Experience in researching and exploring market trends.

Ability to establish cross-functional relationships for business growth.

Bilingual English-French

6 hours ago
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