operations supervisor

• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week
• Education : Bachelor's degree
• Experience : 1 year to less than 2 years
• or equivalent experience

Work setting

Willing to relocate

Tasks

• Develop specific plans to prioritize
• Organize tasks to accomplish the work
• Train workers in duties and policies
• Prepare and submit reports
• Ensure smooth operation of equipment
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate, assign and review work
• Requisition or order materials, equipment and supplies
• Arrange for maintenance and repair work
• Co-ordinate activities with other work units or departments
• Offer mentoring
• Consult with clients after sale to provide ongoing support

Supervision

• 16-20 people
• Working groups
• Administrative clerks
• Computer operators
• Data entry clerks
• General office clerks
• Personnel clerks
• Receptionists and switchboard operators
• Record and file clerks
• Telephone operators
• Typesetters and related workers
• Typists and word processing operators

Computer and technology knowledge

• Workday
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Microsoft Publisher
• Microsoft Visio
• Quick Books
• Database software
• Adobe Suite

Specialization or experience

Specialized environmental skills and knowledge

Security and safety

• Bondable
• Basic security clearance
• Enhanced reliability security clearance
• Criminal record check
• Driver's validity licence check

Transportation / travel information

• Valid driver's licence
• Own transportation
• Parking paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large caseload

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Ability to multitask
• Innovation

Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
• What is the highest level of study you have completed?
• What is your current field of study?
• What is your current level of study?

Green job

Involves duties and responsibilities that lead to positive environmental outcomes

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Gratuities
• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Learning / training paid by employer
• On-site amenities
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available

Support for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for Veterans

• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example : adjustable desks and chairs, accessible parking, etc.)

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
1 day ago