Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams?
If so, GardaWorld is on the hunt for a savvy Bilingual (EN / FR) Service Delivery Manager to steer our ship towards new horizons.
As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.
From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.
Job Responsibilities :
Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications :
Post-secondary education or equivalent work experience.
A minimum of 1-3 years of direct management experience.
Conversationally fluent in both French and English.
Strong leadership skills with a track record of building high-performing teams.
Exceptional analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
A strategic mindset with the ability to drive results in a dynamic environment.
Employment Details :
Employment Type : Permanent
Location : Billy Bishop Toronto City Airport (YTZ)
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!
Accommodations are available upon request to support your participation during all stages of the recruitment process.
GardaWorld : Make the world a safer place
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry.
We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
We thank all candidates for their interest; however, we will communicate only with the selected candidates.
Job Segment : Service Manager, Manager, Bilingual, Customer Service, Management
Senior Service Delivery Manager
The position of Senior Service Delivery Manager (SDM) is part of the Client Success (CS) organization which has end-to-end accountability for the client relationship. ITIL Incident, Change, and Service Request Management, work in collaboration with the operations teams to continuously improve the se...
Bilingual (EN/FR) Contact Center Agent (Work from Home) - Représentant(e) bilingue (ANGLAIS- FRANCAIS) en centre d’appel (De la maison)
Possédez-vous de solides compétences en communication, aimez-vous travailler de façon autonome et souhaitez vous joindre à une équipe dynamique qui valorise un service à la clientèle exceptionnel? Nous sommes à la recherche d’un(e) professionnel(le) dévoué(e) et axé(e) sur le/la client(e) qui se joi...
Manager, Service Delivery Partners
Ensuring the highest level of service delivery from clinical intake to service delivery. High level of written and spoken proficiency in French is an asset; knowledge of multiple languages is a plus. Demonstrate experience with presenting materials virtually to large audiences (20+) through verbal, ...
Virtual Mortgage Specialist - Bilingual (en/fr)
Bilingual (EN/FR) Virtual Mortgage Specialist - Scarborough. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. ...
Delivery Service Manager
As Delivery Service Manager you are accountable for the design, delivery and continuation improvement of services for a set of integrated technology products enabling Roche to make and deliver quality pharmaceutical products. Accountable for service quality, efficiency, effectiveness and consumer sa...
Senior Manager, Service Delivery
The Senior Manager, Service Delivery will work closely with the Canadian Management Team, customers and vendors, to plan, implement and drive technology improvements as well as ensure the internal and external policy/regulatory compliance requirements are met. Quality - Drive the ongoing delivery of...
Bilingual Talent Acquisition Manager, Retail
The Bilingual Talent Acquisition Manager- Retail (French/ English) partners directly with retail business stakeholders to develop and execute on recruitment strategies for their hiring and talent needs. The ideal candidate will be able to actively fill open talent needs by sourcing candidates or par...
Bilingual (EN-FR) Technical Support Specialist
Perks – Health, Dental, Vision, Vacation + PTO, Free parking, Company socials, Flexible work hours, Casual office environment, Free snacks and more!. English/French capabilities are required. A keen, analytical mind and advanced problem solving-skills coupled with a commitment to...
Service Delivery Manager
We are comprised of a talented, diversified workforce that performs collectively in an entrepreneurial and flexible environment. You are a self-starter who thrives in an environment of personal accountability and enjoys being part of a challenging outcome-orientated culture. Ensure active monitoring...
Clinical Application Support Specialist - Bilingual EN / FR
The aim of the Clinical Application Support Specialist - Bilingual English/French is to resolve all issues raised by practices in the transition between implementation & BAU when they will be handled by the main service desk team . The Clinical Application Support Specialist - Bilingual English/Fren...