Program Manager - Oakville, ON

Your future starts here

Reporting to the Senior Program Manager, the Program Manager is responsible for undertaking the management, planning, and implementation of specific programs / portfolio within NavieGo, the Patient Programs company of BioScript Solutions.

The Program Manager role has a strong combination of project management, performance analytics, client management, case management and people skills.

Individuals who would succeed in this role are positive, driven and committed to building best-in-class and innovative support programs.

How you will make an impact

• Ensuring the program is designed and implemented as per sponsor’s strategic direction;
• Ensuring all program sponsor’s needs are being met;
• Responsible for the overall performance of the program and its respective services : reimbursement, patient coordination, medication management, etc.
• Ensuring that any stakeholder escalations are managed appropriately and to the sponsor’s satisfaction;
• Providing the program sponsor with portfolio insights and intelligence (market, competitive and payer);
• The design, evolution and delivery of all program reporting;
• Ongoing evaluation of program strengths, weaknesses and potential areas for improvement;
• In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting;
• Participate / lead in respective client meetings and day to day client communications;
• Make recommendations for changes in operations and assist in the execution of these changes through a robust change management process;
• Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance;
• Provide support, guidance, and leadership to the team,
• Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities; and
• Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building.

What you’ll bring to our team

• A minimum of 3-5 years of experience in healthcare / pharmaceutical related field;
• A Bachelor’s degree program and / or an equivalent combination of experience and education is required;
• Program management skills with proven ability to manage multiple priorities;
• Proven customer relationship and / or account management skills with direct client interaction;
• Proficiency with Microsoft Office and competent reporting and trending data;
• Strong financial acumen and hands on budget management experience;
• General knowledge of reimbursement, patient support programs, database elements and functionality;
• Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation; and
• Possessing an in depth knowledge of public / private and federal funding mechanisms.

With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

Job Status : Full-Time, Permanent

Job Location : Oakville, ON / Moncton, NB

Application Deadline : October 3, 2024