Responsibilities
- Answer incoming phone calls and return missed calls, directing them appropriately
- Ensure timely follow-up and assistance for customers who submit demo requests
- Conduct SMS testing and report any issues
- Manage mail and courier deliveries efficiently
- Provide ad hoc support for various marketing tasks as needed
- Order and maintain company swag inventory
- Coordinate the ordering of branded shirts for CEO Tours
- Order framed photos and coordinate shipment to CEO Tour customers
- Assemble and distribute CEO Tour gift bags
- Oversee office supply orders (e.g., filtered water, coffee, snacks, cleaning supplies, paper, ink, and stationery)
- Arrange catering for weekly team lunches and ad hoc meetings
- Assist with employee engagement and recognition programs, such as sending milestone gift cards or gift bags.
- Lead and manage the social committee for team engagement events within the Toronto division
- Collaborate with the HR team from the US division to organize and support team-building initiatives
Qualifications :
- Proven experience in office administration or coordination roles
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to manage office supplies and equipment inventory
- Strong multitasking skills and the ability to prioritize tasks effectively
- Attention to detail and a proactive approach to problem-solving
- Ability to work independently and as part of a team
- Flexibility and adaptability in handling changing priorities
- High energy and enthusiasm with a positive, can-do attitude
- Experience with basic HR functions (e.g., onboarding, scheduling) is a plus
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