Job Description
American Iron & Metal is looking to add a Dispatcher to join our growing logistics team. As an AIM dispatcher, the candidate will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers.
This is a fast-paced dynamic environment that requires the ability to problem solve and will provide the chance for learning every day.
This will be an afternoon shift from 2 : 30-11pm
What you're responsible for :
- Distributing and coordinating customer service calls.
- Communicating between scale operators, yard operations and drivers.
- Directing trucks and providing detailed feedback to scale on quality of material.
- Monitoring driver hours within provincial compliance regulations.
- Tracking incoming and outgoing orders
- Ensuring safe operation process and procedures are directed and followed.
Qualifications
To join our team :
- Previous dispatch experience
- Proficient in Microsoft office, excel and word
- Strong professionalism and customer service skills
- Ability to work independently and objectively
- Ability to perform at a high level in a high-pressure fast paced environment
- Ability to adapt to change and multitask
- Ability to plan efficient routes based off customers pickup requests
- Organized and detailed oriented
Additional Qualification Preferred
- Minimum 2 years of fleet dispatching experience.
- Roll-off and Lugger knowledge preferred.
- Knowledge of border crossing and paperwork processes is an asset.
- Knowledge of MTO Rules and Regulations.
- Knowledge of various types of truck and trailer combinations.
Additional Information
What we offer!
- Competitive salary + annual bonus;
- AIM Tuition Assistance Program!
- Vacation, benefits and RRSP matching program
- 24 / 7 access to virtual health care
American Iron & Metal (AIM) inc. is a recognized global leader in the metal recycling industry with more than 125 site locations, 4000 employees worldwide and over 3.
5 billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted.
Thank you for your interest.
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