Director, Strategy and Reporting

Job Description

Manulife is looking for a Director, Strategy and Reporting to join the Global Data Technology (GDT) team. The incumbent brings analytical thinking and a desire to learn and enable the execution of how data technology at is modernizing Manulife.

The position is well-suited for someone who enjoys change, adapts quickly and able to navigate independently through complex processes.

The position will be in the Toronto office.

Reporting to the AVP, Strategy, part of the GDT team, you’ll join a forward-thinking team of dedicated, engaged and successful professionals focused on working together, challenging the status quo and owning our future.

This role will support the delivery of GDT’s strategy objectives and will be a key member Global Data Strategy, Planning, and Business Management team.

On a day-to-day basis you will be involved in the following :

• Support the execution of the Global Data strategy through providing clarity into progress on strategic objectives in various formats and forums
• Drive the improvement of end-to-end data delivery process (Moving Data Faster initiative) and provide key insights and recommendations
• Lead a small offshore team to drive the reporting and maintenance of data and metrics; work with cross-functional teams to operationalize and maintain a comprehensive set of strategic and operations and performance metrics used to measure the success of our transformation and delivery
• Provide data analysis and insights on key performance metric indicators to ensure alignment to our strategy and provide recommendation on next best actions
• Development of key management reports and Point-of-View’s on technology trends and fostering a best-in-class data strategy
• Support the learning and development approach and execution for GDT team members by working closely with internal teams and vendors
• Redesign the GDT communications strategy and execution across teams, optimize our communications process using internal communications assets and leadership messaging for internal and external collaborators
• Champion Global Data people engagement strategy design and execution, including the planning and implementation of global town halls, off-sites, team building workshops, conferences, etc.

You are someone who is / has :

• Demonstrated 5-7 years’ professional experience in strategy, operating models, process engineering, enterprise organizational change management, training, analytics transformations, and data management including a post-secondary degree and or Master’s degree in Business, Engineering, Computer Science or equivalent program;
• Proficient solid understanding of modern data and cloud technologies (e.g., Azure, GCP, AWS)
• High level of proficiency with MS PowerPoint, Excel (required), PowerBI (preferred), Co-Pilot (preferred)
• Advanced level of proficiency with Microsoft SharePoint and Viva Engage
• Experience integrating business and technology teams
• Exceptional oral, written, and interpersonal communication skills with the ability to simplify complex technical concepts into business- and value-focused language.

A key requirement is to communicate clearly and consistently keeping collaborators well-informed of progress and challenges

• Enthusiastic about people development, including team engagements, training and development
• Advanced data, change management, project management (agile and waterfall), talent and training strategy and analytical skills for a variety of tasks or projects
• Experienced in working with non-local team members from other global regions
• Remains current with emerging technologies such as Generative Artificial Intelligence, innovations and practices within the data and analytics industry;
• Must be willing to collaborate with teams in Asia in corresponding time zone;
• An interest in assisting with administrative and reporting tasks is an asset.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

Values-first culture

We lead with our Values every day and bring them to life together.

Boundless opportunity

We create opportunities to learn and grow at every stage of your career.

Continuous innovation

We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.

4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under 945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies.

To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$107,730.00 CAD - $200,070.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.