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Service Technician

Service Technician

Meridia Recruitment SolutionsOntario
30+ days ago
Salary
CA$78,000.00–CA$82,500.00 yearly
Job description

Field Service Technician

Whitby, ON

Reference No. CG- 17097

Our client, a leading provider of end-of-the-line packaging systems with over 50 years within Canada and globally, is seeking a Field Service Technician to support the Whitby manufacturing workshop to help expand the technical service force throughout the greater Toronto area in order to bring world-class service and quality to their customers.

Duties and Responsibilities :

  • Perform Field Service repairs and Installations of strapping equipment.
  • Perform Preventative Maintenance on equipment as scheduled.
  • Provide customer training on the proper use of the equipment and its maintenance.
  • Work closely with our customers to resolve machine performance issues and determine required services or repairs.
  • Accurately evaluate problems and develop an action plan to make repairs to both mechanical and electrical.
  • Prepare to have all necessary parts and tools available to perform the task at hand.
  • Work closely with Engineers and report specific machine issues that might require changes.
  • Ability to connect to and change PLC settings provided by engineers for Allen Bradley Control Logics and Siemens.
  • Perform diagnostics utilizing test meters and hand tools to correct failures of equipment components.
  • Maintaining control of your vehicle parts inventory, supplies, and tools
  • Complete service call documentation using wireless devices. Perform exit meetings with customer staff on the work performed.
  • Commute in company vehicles and at times long distances.

Team, Training, and Support :

  • In-house training with continuous on-the-job field training with senior field staff
  • Corporate expense account / credit card
  • Company laptop, cell phone, and car.
  • All required Personal Safety Equipment
  • Company logoed clothing
  • All supporting parts inventory needed for equipment maintenance.
  • Company-supplied tools

    • Skill Required :

  • A strong working knowledge of the mechanical and electrical field
  • Knowledge of PLC programming, hydraulic and pneumatic technology
  • Solid written and verbal communication skills
  • Ability to effectively use and read measuring instruments, such as multimeter, amp meter, micrometers, and calipers.
  • Ability to establish effective rapport with all levels of employees and customers.
  • Ability to take initiative and work independently.
  • Competent customer services skills, with the ability to analyze the root cause and find permanent solutions to issues.
  • Ability to engage in extensive customer interaction.
  • Solid computer skills (MS Office Applications and Windows-based programs)
  • Corrugated industry experience is preferred.

    • Experience and Education :

  • Minimum 3 years of field or plant equipment maintenance experience
  • High school diploma; Associate degree is an asset.
  • A valid driver's license.
  • Solid Mechanical / Electrical background
  • PLC experience preferred.

    • Excellent Pay and Benefits package :

  • Medical, Dental, and Vision benefits
  • Life and STD Benefits
  • Retirement savings program
  • Paid vacation and holidays.

    • This is a diverse workforce and equal opportunity employer that welcomes applications from all races and genders.