Retail Merchandiser

Retail Merchandiser

Mission Hill Family Estate Winery

West Kelowna, Okanagan Valley, British Columbia

Mission Hill Family Estate :

Firmly rooted in the Okanagan, our family winery began with an audacious vision to redefine what’s possible for Canadian wine in the eyes of the world.

We have a deep commitment to the region, and a relentless passion to produce wines that can stand alongside the best in the world.

Our wines are crafted with bold precision and an uncompromising respect for the diverse vineyards and micro-climates here, expressing the extraordinary history that began with one bold dream.

About Us :

Our boutique specializes in curating a distinguished collection of unique and rare luxury items. We offer guests a refined shopping experience, where every product tells a story of elegance, exclusivity and sophistication.

We are committed to providing exceptional service and an unparalleled selection of items for every guest.

What We’re Looking For :

We are looking for a business savvy, customer-centric self-starter who is motivated by the opportunity to create visually stunning displays that captivate our discerning clientele.

Reporting to the Guest Experience Manager, the Retail Merchandiser will be responsible for ensuring the product assortment and inventory plans meet customer expectations while aligning with business objectives.

This role is a key player in providing data-driven insights, managing inventory, and planning product displays to drive overall business performance.

What You'll Do :

• Visual Merchandising : Design and implement eye-catching merchandise displays that align with our brand’s luxury aesthetic and enhance the shopping experience
• Product Placement : Strategically place wine and merchandise to optimize sales and highlight key items, ensuring a cohesive and appealing presentation
• Inventory Management : Monitor inventory levels and collaborate with the Guest Experience team to ensure that stock is displayed effectively and replenished in a timely manner
• Trend Analysis : Stay abreast of current market trends and incorporate them into merchandising strategies to keep our store at the forefront of style and innovation
• Customer Engagement : Provide exceptional customer service by understanding and anticipating the needs of our high-end clientele and offering personalized recommendations
• Collaborative Spirit : Work closely with Guest Experience and Brand Marketing teams to execute promotional events and seasonal displays

What You Bring to the Team :

• 5+ years of experience in a retail environment, including a background as a buyer
• Bachelor’s degree in Marketing, Business, or a related field
• Proven experience in a high-growth retail environment
• Strong retail acumen with demonstrated skills in forecasting, promotions, selling, and inventory management
• Track record of successful assortment and inventory planning to optimize store performance
• High level of creativity with a keen eye for unique and rare items
• Exceptional ability to tell a compelling story through the shopping experience

What We Offer :

• The typical hiring range for this position is from $60,000 - $68,000 CAD annually ; the base pay offered is based on market location and may vary depending on knowledge, skills, experience, and internal equity.
• Annual bonus program
• Monthly Employee Wine Allowance
• Retirement plan matching
• Deferred profit-sharing plan
• Paid time off
• Extended health and dental benefits
• Generous employee discounts on wine, restaurants, tours, and experiences
• Extensive catalog of development course offerings
• Mentorship programs and leadership trainings

At Mission Hill, we live by our 5 Core Values every day :

Sense of Urgency

• Our business moves fast and so do we. We understand the power of now.
• We have relentless drive and believe if it can be done, we’re the ones who will do it first.

Authenticity

• We need to stay real because our brands, our stories and our culture must remain genuine to thrive.
• When we have the best intentions for all, we create space to be our whole selves and do great things together.

Simplicity

• Our lives are complicated enough. So why use 50 words when you can use 5?
• We thrive in ambiguity and change, but we also know how to translate our goals into simple explanations and actions.

Humility

• Egos distract us. When we’re humble, we’re open to listen, take feedback and change direction quickly.
• We’re here for each other, and together we do great things.

Trust

• We respect and rely on each other. Trust is the backbone of our relationships, and we work hard not to break it.
30+ days ago