SCOPE :
- Supportmigration of all historical data from current inventory trackingtool intoCMDB
- Supportall ongoing project inventory data intoCMDB
- Rescriptall existing logs and transfer / data entry all tracking lists intodatabases.
- AllDashboard and Reportupdates
DELIVERABLES :
- Followprocedures / instructions to upload or enter data into eSMT CMDB fromexisting data source within timelimits
- Compileverify accuracy and sort information according to priorities toprepare source data for eSMT CMDBentry
- Updateand verify data accuracy in various dashboards by gathering detailinformation from intake team and project managementteam.
- Updateexisting scripts for variouslogs
- Assistin modifying Database structure asrequired
- Reviewdata for deficiencies or errors correct any incompatibilities ifpossible and checkoutput
- Researchand obtain further information for incompletedata
- Respondto queries for information and access relevant files ordata
- Reviewingand entering data information into the appropriate databases anddashboards
- Proactivelyverifying data through sourcedocuments
- Monitoringand updating existing data whenrequired
- Performingdatasearches
- Assistwith Audio / Visual and IT support
Requirements
Experienceand Skill SetRequirements
MANDATORYREQUIREMENTS :
Atleast 3 years of Operationsupport
SKILLSANDKNOWLEDGE :
- Experiencewith Justice VideoNetwork
- Experiencewith Audio / Visual hardware and softwaretechnologies
- Experiencewith Videoconferencing hardware and softwaretechnologies
- Experiencewith Configuration Management Database(CMDB)
- Experiencewith InventoryManagement
- Experiencewith ITIL framework and bestpractices
- Experiencewith daytoday computer systems operations
- Experiencewith information retrieval packages
- Experiencewith one or more communications protocols
- Experiencewith database management andscripting
- Excellentanalytical problemsolving and decisionmaking skills; verbal andwritten communication skills; and interpersonal skills
- Experiencewith enterprise Data Analysis / visualization tools like PowerBI
- Ateam player with a track record for meeting deadlines
- Experiencewith MS Office (Excel) and data programs(PostgreSQL)
- Attentionto detail
- Organizationskills with an ability to stay focused on assigned tasks
Musthaves :
- Atleast 3 years of Operationsupport
- PreviousOPS / Justice sector experience will be anasset
Intermediate Help Desk Specialist to provide troubleshooting and incident resolution in support of computer operations.
Intermediate Bilingual Help Desk Specialist to provide troubleshooting and incident resolution in support of computer operations. Troubleshooting and incident solving support for workstations, laptops, docking stations, including but not limited to login, passwords, software install, Internet access...
RQ07945 - Systems TestingQA Specialist -Intermediate
Plans and organizes testing efforts for large systems in GraphicalUser Interface (GUI) and nonGraphical User Interface (GUI)environments including the execution of systems integration testsspecialized tests and user acceptance testing (e. The tester will work with the testing leadand IT lead of each...
Workspace One UEM Deployment Specialist to support the migration to EntraID and integration of Workspace One with Microsoft Entra/Intune - 35855
Workspace One UEM Deployment Specialist. Participate in beta testing programs for mobile operating systems including Android, iOS, and MacOS. Support internal development teams in terms of enrolling their test / development devices in UAT environments. Able to produce technical documentation, such a...
Intermediate to Senior Agile Business Analysts and Project Managers (5+years) to support various software developement projects and product teams in the mining industry. (Saskatoon Local)
Intermediate to Senior Agile Business Analysts and Project Managers (5+years) to support various software developement projects and product teams in the mining industry. Experience supporting various concurrent. ...
Jr. Learning Program Specialist to support the Capital Markets early talent learning programs for a large financial client - 67392
Learning Program Specialist to support the Capital Markets early talent learning programs for a large financial client -. The Early Talent Learning Programs Coordinator supports the Capital Markets early talent learning programs, including providing input to design, development & execution. Supports...
Intermediate OpenText Exstream Developer to support a client document services application - 852
OpenText Exstream Developer to support a client document services application. Provide technical support and expertise to end-users. ...
Intermediate Technical Analyst (5+ years) specialized in Workday to support integrations, manage incidents, and build out reporting requests and dashboards within Workday (Hybrid, Offices Across Canada).
Intermediate Technical Analyst (5+ years) specialized in Workday to support integrations, manage incidents, and build out reporting requests and dashboards within Workday (Hybrid, Offices Across Canada). Supporting third-party applications. ...
Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation
Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation. VPN Global Protect, Citrix, MFA support . Support Dell Windows 10, O, and company applications (in-person...
Jr. Operations Specialist to support business continuity planning and risk management for a large financial client - 68021
Operations Specialist to support business continuity planning and risk management for a large financial client -. Audit support when a managed team is going through internal or external audit (typically providing required documentation regarding the BCP controls/requirements). ...
Intermediate, Bilingual (En/FR) Change Management Professional (5+ years) to support change projects and create change adoption plans for agile initiatives in the financial services industry (Remote). Responsibilities
Intermediate, Bilingual (En/FR) Change Management Professional (5+ years) to support change projects and create change adoption plans for agile initiatives in the financial services industry (Remote). The consultant will support change projects as the sole change management consultant or in partners...