JOB DESCRIPTION
Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.
When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.
It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
We’re looking for a Field Major Loss Claims Adjuster - Property, to join our growing team!
What you'll do here :
- Handle large and complex commercial lines and personal lines claims
- Listen to the customer, clearly explain the path that the claim will take, answer their questions and deliver a simplified service that will exceed their expectations.
- Analyze the client's insurance coverage and clearly explain what coverage they have in relation to the claim.
- Gather factual versions of the circumstances of the claim from insureds, third parties and other stakeholders to determine the circumstances, causes and eligibility of claims.
- Assist in the evaluation and negotiation of large losses
- Anticipate recoveries and direct the investigation accordingly.
- Actively collaborate with the various related departments in the claims and underwriting departments, as well as outside specialists.
- Communicate effectively with the client to keep them informed of progress.
- Properly annotate and document files in accordance with company standards and guidelines.
- Ensure sound management of external fees and costs.
- Actively participate in disaster and overflow calls when necessary.
- Keep abreast of insurance products and investigative techniques and services.
What you'll bring to the table :
- 5+ years experience in handling large and complex commercial and personal lines property claims
- Experience handling claims in the field
- Have a valid driver's license and a good driving record.
- University degree or any combination of training and experience deemed relevant for the role
- Completed CIP Designation is an asset
This role is eligible for employee referral bonus. #myReferrals
LI-Hybrid
LI-MS1
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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