Customer Care Advisor
Here at Human Appeal we have an exciting opportunity for a Customer Care Advisor to join our team based in Canada . You will join us on a hourly basis.
In return, you will receive a competitive salary. Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.
As Customer Care Advisor, the successful candidate will play an integral role in maintaining the relationship with Human Appeal’s new and existing donors.
Ensuring clear communication is provided when updating them on how their donation has been spent through explanation of Human Appeal’s local and international projects and courteously endorsing their continued contribution.
Key duties and responsibilities of the Customer Care Advisor :
- Receive feedback from donors
- Provide good customer service
- Increase donor donations
- Retains donors who may be thinking of moving to another Charity
- Pass on calls to the appropriate departments for enquiries
What we’re looking for in our Customer Care Advisor :
- 5 GCSEs C or above
- No Experience required
- MS Office Suite
- Fluent English, other languages a bonus
Share this job Closing Date
03 / 12 / 2024
Location
Canada, Mississauga
Department
431-Donor Care / Customer Service
Job Title
Customer Care Advisor
City
Mississauga
Country
Canada
Bilingual (English/french) Customer Care Advisor - Toronto, ON - September 2024
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are flexible on where you work during the week.You wil...
Bilingual (English/French) Customer Care Advisor - Toronto, ON - September 2024 1
At CBCC, you’ll have the opportunity to build a unique career with an inclusive, award-winning workplace that delivers superior customer experiences. Take Inbound phone calls, from our customer and branches, to provide useful information and ensure customers are satisfied with our products and servi...
Bilingual (English/french) Customer Care Advisor
As a Customer Solutions Advisor in the Outbound Mortgage department you will contributes to the overall success of the Canadian Banking. ...
Customer Care Advisor
As Customer Care Advisor, the successful candidate will play an integral role in maintaining the relationship with Human Appeal’s new and existing donors. Key duties and responsibilities of the Customer Care Advisor:. What we’re looking for in our Customer Care Advisor:. ...
Customer Care Advisor
Handle customer complaints and ensure a positive customer experience. Handle customer care cases promptly and professionally. Payment Management, you will be responsible for engaging with customers who have missed payments, require payment arrangements, or are considering canceling their policy. You...
Senior Advisor, Customer Care Self Serve Integration
Work with IT and other departments to develop and implement a solution to integrate the Customer Care self-service channels while ensuring the customer experience is not impacted. This role will play a critical role in ensuring Customer Care Ops meets the utility integration goals while ensuring the...
Bilingual (Mandarin/Cantonese/English) Customer Care Advisor - September 2024
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are flexible on where you work during the week.You wil...
Sales Representative
Connect6 Group is looking to add to our expanding team! We are currently looking for an Event Sales Representative who will be working alongside our newest client TELUS, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales. Our team ...
Customer Service Representative
Regius is seeking a Customer Service Representatives to join our ever-growing team! You will represent internationally-known brands and partake in new customer acquisition. Sales and Customer service are pivotal to this role. Previous experience in sales, customer service, or other related fields an...
Crew Member - Cashier or Cook
Be part of a mature, fun leadership team and excel your career with A&W!A&W takes pride in offering our employees a working environment that is based on respect and listening.Everyone's efforts and results are recognized and celebrated.We are looking for a fun and experienced leader who love...