Job Title : Implementation Project Manager
Location : Canada / North America - Remote
Company : Revolutionizing customer experience with our next-generation CCaaS platform,
IG Talent is proud to be a valued recruitment partner with a global high-growth business. Due to extensive growth, our client is looking to recruit an experienced Implementation Project Manager
Experience
- Proven experience in CCaaS / contact center projects and deployments.
- Minimum of 3 years of client-facing project management experience.
- Experience in leading and managing multiple projects in a challenging business environment.
- Self-starter with the flexibility to work independently or as part of a project team.
- Demonstrated ability to lead and present in project meetings involving senior stakeholders.
Nice-to-Have Experience / Certifications :
- Experience working with the AWS product suite, with bonus points for familiarity with Amazon Connect.
- Experience working with CCaaS technology.
- University degree in Business or equivalent.
- Prince2 certification or PMP certification.
This position can be remote, but candidates must be based in the USA or Canada and be prepared to serve Americas-based clients during business hours.
Applicants for employment must have valid work authorization that does not and / or will not in the future require sponsorship.
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