Salesforce Marketing Solution Architect- Enhance & Operate

Slalom Consulting
Toronto, ON
Full-time

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story.

We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways.

Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders.

As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Who you are :

We're looking for individuals who are experienced with Salesforce Marketing Cloud and passionate about marketing and the marketing technology ecosystem, with a desire for continuous professional growth.

Ability to deliver complex Marketing Cloud projects from strategy, design and configuration through to integration, testing and deployment;

all while working alongside both our clients and other delivery disciplines.

What you'll do :

  • Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures
  • Design and implement technology and creative business solutions for our clients
  • Build lasting relationships with key client stakeholders and sponsors
  • Collaborate with digital specialists across disciplines to innovate and build premier solutions
  • Lead a small team of developers to deliver outcomes in SFMC as per client requirements
  • Work closely with cross functional technical leads to deliver solutions that leverage Salesforce Marketing Cloud
  • Build strong working relationships and in-depth knowledge of internal departments and their processes in order to identify areas of opportunity and recommend solutions as they relate to SFMC.
  • Design new automations to improve operational efficiency.
  • Partner with client Salesforce Admins and Engineers to implement multi-component solutions across the Salesforce ecosystem.
  • Act as a Salesforce Marketing Cloud subject matter expert
  • Participate in compiling industry research, thought leadership and proposal materials for business development activities-
  • Experience with scoping client work is a plus

What you'll bring :

  • A deep understanding of all the modules in the Salesforce Marketing Cloud core products.
  • Previous experience in consulting leading teams- background focused on experience with presales, SOW's, building out a team & people leadership.-preferred
  • Good understanding of Data Cloud- Cert preferred.
  • Manage business requirements and project ideation
  • Contribute to solution plan definition
  • Identify, and track key dependencies, issues, and risks
  • Knowledge of technical languages used in SFMC is a plus : SSJS, AMPScript, SQL, HTML, CSS.
  • Hands-on Salesforce marketing technology implementation experience
  • Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles
  • Experience in Salesforce CRM a plus
  • Team leadership experience - Ability to lead a small team of developers to deliver against client requirements
  • Agile Project Management knowledge a plus - will be required to engage in Agile ceremonies.
  • Ability to provide enterprise level vision while focusing on SFMC delivery.
  • Experience defining strategy, developing requirements, and implementing practical business solutions
  • Marketing Cloud certifications (Consultant, Admin) - Developer preferred.
  • Strong interpersonal skills

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human.

In eight countries and 45 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact.

Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all.

We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Hybrid / In office : We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations / requirements

Slalom Employee Perks :

  • Culture & fun!
  • Lunch & learns
  • Health & wellness activities
  • Annual retreats
  • Holiday parties
  • Employee resource groups
  • Social clubs & activities
  • Vacation (20 days prorated based on start date & wellness / sick days)

Tangible perks

  • Competitive compensation package
  • $100 cell phone monthly reimbursement
  • Registered Retirement Program (RRSP) & Employer Matching
  • Tax-Free Savings Account (TFSA)
  • Annual "Thrive Well-Being" Gift Card
  • Family planning / Fertility Benefit
  • Maternity / Parental Leave Top-Up
  • Medical & Dental Benefits
  • Life and AD&D Insurance
  • Access to Supplementary Life and AD&D Insurance
  • Access to the Employee Assistance Program (EAP) and Inkblot Therapy
  • And more!
  • All benefits are subject to eligibility requirements

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants' needs throughout all stages of the recruitment and selection process.

Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.

21 hours ago
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