Customer Service Representative (Bilingual: French/English)

Options Consulting Solutions
Markham, Ontario, Canada
$39K-$67K a year
Full-time
We are sorry. The job offer you are looking for is no longer available.

CUSTOMER SERVICE REPRESENTATIVE

BILINGUAL : ENGLISH & FRENCH

PERMANENT, FULL-TIME

MARKHAM, ON

Multiple roles available!

Salary from $39K up to $67K annually.

Are you passionate about the automotive industry?

Are you dedicated to high-quality customer service?

Are you interested in joining a global organization with a stellar reputation?

The Company

Our client, a global leader in retail, leasing, and wholesale financial services for dealerships and customers across Canada, is seeking Customer Service Representatives.

Based in Markham, Ontario, this award-winning company is renowned for its technological excellence, commitment to quality, and environmental responsibility.

Join a collaborative and growth-oriented team dedicated to delivering exceptional customer experiences.

Company Perks and Rewards

  • Competitive compensation
  • Hybrid work model after training
  • Comprehensive onboarding and training
  • Amazing company culture
  • Growth and learning opportunities
  • And more!

The Job!

You will be responsible for supporting dealerships and customers with their auto finance needs. You will :

  • Manage communications with dealerships and / or customers
  • Maintain files and documents in a highly organized manner
  • Assist with various inquiries and problem solving
  • Escalate unresolved issues when required
  • Conduct follow-up on ongoing matters or concerns
  • Support colleagues and other departments if needed
  • Other tasks as assigned

What you bring to the job

You value teamwork, respect, and mutual trust, and you are motivated to be part of a hard-working and collaborative team. You also have :

  • Fluent in both English and French at a native or bilingual level
  • Experience in a customer-facing role and providing excellent service
  • Strong communication (written and verbal), listening, and interpersonal skills
  • Effective organizational skills and ability to manage multiple priorities
  • Ability to work independently and within a team
  • Secondary / high school diploma
  • Completed post-secondary education preferred

Qualified job seekers are asked to apply with attention to Rhiannon Bodman.

I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role!

Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.

You can also find more jobs that may be suited to you on the Options Consultin g Solu tions Indeed and pages. F ollow us on In stagram and Facebook for job searching tips and other updates.

1 day ago
Related jobs
Promoted
Options Consulting Solutions
Markham, Ontario

Our client, a global leader in retail, leasing, and wholesale financial services for dealerships and customers across Canada, is seeking Customer Service Representatives. CUSTOMER SERVICE REPRESENTATIVE. Fluent in both English and French at a native or bilingual level. Are you dedicated to high-qual...

CB Canada
Toronto, Ontario

Customer Service Representative must be fluent in both English and French verbal and written. French English Customer Service Representative. Customer Service Representative. Bilingual French Call Centre Agent. ...

Promoted
Right Management
Canada

We are looking for a Resume Specialist who is fluent in both English and French-Canadian, as the role requires daily communication with clients and partners in both languages. Fluency in English and French-Canadian is required for this role, as the position involves daily interactions with clients a...

BlueSky Personnel Solutions
Toronto, Ontario

Our client, located in downtown Toronto, is currently looking for a Bilingual Portuguese Customer Service/Tech Support Representative (afternoon shift) to add to their growing team. What's in it for you: Excellent compensation package with benefits Nice working environment TTC accessible Opportu...

CMC Markets
Toronto, Ontario

Client Services Executive- French Bilingual. Our Toronto office is looking for a Client Services Executive (French Bilingual) to work collaboratively with our Premium Client Management team and wider business. You will be Bilingual in English and French. You will excel in Customer Service. ...

TSYS Managed Services Canada
Toronto, Ontario
Remote

Bilingual in English and French. Able to maintain customer service standards during high-pressure situations. Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Id...

Procore Technologies
Toronto, Ontario
Remote

Bilingual Customer Support Representative (CSR). Deliver a best-in-class customer experience by managing and addressing a stream of telephone, web inquiries, chat, and email to patiently guide our customers through the process of achieving their goals with Procore’s software. As a CSR, you’ll utiliz...

BGIS
Canada

The Facilities Services Coordinator I is required to provide service in English and French OR English and Spanish. Provides customer service support in either English and French OR English and Spanish. The Bilingual Facilities Services Coordinator- Hybrid provides customer service and front line sup...

DGA
Aurora, Ontario

Expertise: Customer Service , Customer Service - Personal , Broker-Customer Service , Sales , Broker-Personal. They are seeking a Personal Lines Customer Service Representative to join their team and continue a high touch and exceptional service. Personal Lines Customer Service Representative. DGA C...

Charles Popowich Insurance Agency
Toronto, Ontario

Are you outgoing and customer-focused? Are you excited to help customers reach their insurance needs? If you answered yes to these questions, working for an Insurance agent may be the career for you! We’re looking for a motivated, sales-oriented individual who has a passion for the insurance industr...