Company Description
Job Description
INSPIRE : Be The Future of Hospitality, Food & Beverage
The Inspire Leadership Development Program offers promising talent like you - an opportunity to start your career journey with Accor.
From luxury to economy, our brands meet the desires of all guests and employees we connect hearts all around the world.
At Accor, we are united by the same passion for welcoming people and driven by the same promise : Feel Welcome. We make this promise resonate in our 4,500 addresses across 100 different countries, with new addresses opening every two days.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts, we want to open up new ways towards positive hospitality.
We invite the world to come along with us. To give the future a better welcome.
We put people at the core of everything we do by offering an optimal employee experience. Today our group is transforming from the inside to devise tomorrow’s hospitality.
Thanks to INSPIRE, you can help make an impact on this exciting transformation.
Enjoy yourself. Dream big for your future. FEEL WELCOME, FEEL VALUED.
During a 12 to 18-month period, you gain valuable F&B Supervisor leadership experience, while also benefiting from other program features listed below :
You have a customized INSPIRE Program Outline :
- Rotation As part of your orientation and onboarding, rotate between several departments across the property, then
- Specialization Develop your expertise by specializing in a division, and working in three departments with specific focuses.
Banquets, F&B Venues, and Stewarding)
OTHER PROGRAM FEATURES :
- You can explore multiple departments to understand fundamentals of hospitality and your property’s operations
- A Peer Ambassador helps you settle into your role, your responsibilities, and life as a hospitality professional
- A Mentor guides your progress, allowing you to learn by example
- You receive networking opportunities connecting digitally and in-person, building your network across your property and Accor
- A Property Project provides you with the opportunity to shine, showcasing your skillset and innovative attributes
- You can see a clear path to continuous improvement through ongoing feedback Checkpoints with your leadership team, ensuring you thrive in your program
What is in it for you :
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing :
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Qualifications
We seek individuals who are passionate about people, with these skills and qualifications :
- Minimum of 1-year cumulative experience in hospitality, or a customer-service orientated environment (and / or experience in specific area you are applying);
- Post-secondary education (i.e. diploma, bachelor’s, or master’s degree) in Hospitality or Business is an asset (However, applicants from all disciplines will be considered)
- Desire to advance your hospitality career, with strong ability, engagement, and motivation;
- Agile and works well in fast-paced environments, willing to learn and commit to a role;
- Excellent communication skills in English (+ Other language requirements, as applicable);
Additional Information
What’s in it for you :
- Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
- Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
- Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Located in the heart of vibrant downtown Winnipeg, Manitoba at the historic corner of Portage and Main Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies.
Just step outside our Winnipeg hotel and the city is at your feet.
Visa Requirements : To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada.
We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.