Bilingual Receptionist - 11788-1

We are seeking a Bilingual dynamic and results-driven professional to join a leading global provider of commercial real estate services.

The ideal candidate will have a deep understanding of commercial real estate trends, analytics, and client management. This role offers an exciting opportunity to work with diverse clients across multiple industries, providing innovative solutions and expert insights to optimize their real estate portfolios.

Pay : $20.74 / h

Advantages

Engage with a diverse portfolio of clients and projects across multiple continents, offering unmatched global exposure.

Take advantage of continuous learning opportunities, mentorship, and access to cutting-edge real estate technologies.

Work in a fast-paced, evolving industry that encourages innovation and offers clear paths for advancement.

Responsibilities

Welcomes tenants / employees and announces clients, applicants, and visitors.

Responsible for responding promptly with accurate and thorough information according to the specific requests from tenants, employees, and visitors.

Conducts a variety of front-of-house activities including : Guest registration through badging software. Guest accommodation with luggage / coats, etc.

Provides visitors with information to navigate the building including pointing out nearest amenities and fire exits. Issues visitor passes and validates parking.

Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status. Arranges building escorts as needed.

Receives and directs incoming calls to appropriate personnel / tenants and voicemail.

Provides personal services to tenants / employees and guests including but not limited to : office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, guest & administrative support, shipping, and other services as needed.

Continually maintains neat appearance of reception / lobby area, conference rooms café and other common areas. Serves as point-of-contact and / or extension of the facilities team as representative of the Experience team.

Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition.

Arranges equipment service as needed. Determine standard supplies and information to be maintained at the front desk. May assist with temporary signage.

Performs general administrative duties associated with distributing packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight, and mail.

Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.

Supports with meeting and events tasks as assigned. May assist with scheduling, stocking and coordinating setup conference / meetings rooms, and coordinating catering.

Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner.

Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.

May order and stock office supplies and other common use items for the location or common areas, such as café supplies, equipment toner, printer paper, freight, and shipping supplies etc.

Performs other duties as assigned.

Qualifications

A minimum of 1 year of Front Desk, Concierge, customer service or other hospitality experience is preferred

Top Must have Skills : Customer service, Bilingualism, communication, interpersonal, multitasking, attention to detail, organizational

Top Nice to have Skills : administrative, problem solving, self-driven

Summary

This is an exceptional opportunity for individuals passionate about commercial real estate and eager to make an impact in a global organization.

If you're driven by success, ready to take on new challenges, and thrive in a collaborative setting, we encourage you to apply.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.