Health Club Attendant (Part - Time)

Job Description

• Consistently offer welcoming, friendly and warm service to external and internal guests.
• Provide intuitive service, engaging with external and internal guests and anticipating their needs.
• Foster positive cross departmental relationships to create a seamless experience
• Follow detailed cleaning standards as set through our ALL Safe Stay Well, Leading Quality Assurance and Accor’s brand standards
• Ensuring all guest and colleague requests are handled in an efficient and professional manner according to brand standard
• Supporting company and hotel policies and procedures including the promoting and participation in EES, Health and Safety, and Voice of Guest initiatives.
• Maintain proper usage of cleaning supplies and equipment in accordance with RYH policies and procedures.
• Clean all assigned areas including sanitizing, dusting, vacuuming, spot cleaning walls and surfaces, sweeping, mopping and removing garbage
• Regularly clean and sanitize the gym equipment, pool area, and common areas.
• Ensure gym equipment is in good working condition and report any maintenance or repair needs.
• Collect and dispose of towels, empty trash cans, and restock cleaning supplies and amenities as needed.
• Wipe down poolside furniture, clean pool deck areas, and maintain a tidy appearance.
• Assist guests with inquiries, providing information about health club amenities, rules, and services.
• Respond to guest requests, complaints, or concerns in a prompt and courteous manner.
• Perform regular checks of the health club to ensure that all areas are functioning smoothly.
• Performs other related duties and follow hotel standards as assigned / applicable.
• Will work weekends, holidays and shift work as scheduled

Qualifications

• Previous housekeeping experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position include but are not limited to the following :

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Additional Information

What’s in it for you?

• Free Meals : Tasty meals on us every shift.
• Travel Discounts : Sweet deals at Accor hotels worldwide.
• Dry Cleaning : Free dry-cleaning for your work gear.
• Skill Up : Custom learning programs to boost your talents.
• Impact : Join our CSR, Sustainability, and DEI Committees.
• Level Up : Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you.

Join us and help shape the future of one of Toronto’s most treasured landmarks.