Guest Service Assistant Manager

JOIN OUR WINNING TEAM Working closely to support the Guest Services Manager as a hands-on employee, you will represent the highest standard of excellence in welcome and guest service.

The Guest Services Assistant Manager is required to work days, evenings, and weekends to manage the day-to-day operations of Guest Services while ensuring productivity, performance standards & cost containment objectives are met and exceeded. Responsibilities :

• Ensuring all details and services for reservations and check-ins / check-outs are completed and executed based on company standards and client requests;
• Assist to ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their jobs;
• Oversee the functions of other Guest Services supervisors and staff and assist or lead when required; communicate objectives and ensure assigned work is completed accurately and thoroughly;
• Assists management GM to monitor and control the Guest Services budget;
• Resolve daily operational problems through consistent monitoring of Guest Services;

Maintain and coordinate switchboard tasks and procedures.

This description is not intended to be all-inclusive and can be changed or additional duties added as necessary.

Qualifications :

Our benefits to support your success :

Requests for reasonable accommodations will be reviewed on an individual basis, while keeping in line with Canad Inns standards.

Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.