Manager, Account Management (Data Analytics)

Requisition ID : 203271

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Working within Global Risk Management, you will be liable for driving improvements in collection strategies by leading the production of policies, strategies and data driven analyses that result in applicable insights that improve the Bank's loan losses & profitability.

Job Responsibilities :

Participate in the judicious management of debt collections by :

Leading the design, implementation, monitoring and management of Collection strategies for Canadian portfolios to minimize credit losses by article and assigning appropriate treatments to delinquent accounts

Ensuring all credit risks associated with collections are derived and quantified with effective management reporting, across all components of collections (People, Data, Process, Technology, Strategy, Control Quality and Vendor Management)

Lead continuous improvement of all components of collections from a credit risk perspective, leveraging risk technology and by working within the minimum standards defined in the global collections policy

Mitigating risks / loss to the Bank by ensuring adherence to credit risk management policies and operational guidelines

Continue to be fully aware of industry trends and opportunities as related to technology, process and decision science

Ensuring future enhancements continue to be identified and implemented

Support reorganizations / projects to create a Collections organization that is aligned with business partner's judicious focus

Lead initiatives to strengthen the Collections risk and operational effectiveness and efficiency. Continually champion new growth opportunities which lend themselves to the Bank's goal of improving productivity, enhancing service and reducing costs by :

Promoting the reengineering of processes to lower loan losses, improve dollars collected, improve productivity and reduce costs

Drive continuous improvement in strategy effectiveness with focus on incremental profitability (i.e. losses avoided less cost to collect including incentives).

Streamlining and / or integrating automation and technology

Continually disputing the 'status quo' through innovation

Support construction of a Centre of Excellence in Collections

Job Requirements :

Two to three years' experience in credit risk and / or retail banking

Experience with statistical software packages such as SAS and SQL

Experience with Angoss Knowledge Seeker is preferable

Strong leadership, collaboration, and communication

Degree in business, economics, statistics, or computer science

Experience with using credit risk scores and their application in strategies

Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture

Exceptional organization to prioritize, manage, and implement a variety of contesting initiatives, on a concurrent or staggered basis

Location(s) : Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.