Dispatch Supervisor

Transdev
Ontario, CA
$28 an hour
Full-time

Description

Our Dispatch Supervisors enjoy :

  • $28.00 / HR
  • Tremendous career with opportunities for advancement
  • A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan

Our Dispatch Supervisors are responsible for :

Oversees road service assigned carriers by tracking trip performance measures, route begin on

time, performance, incidents, etc.

Provides customer support by responding to questions and concerns regarding customer trips

including no shows, cancellations and missed trips.

Manages emergency situations for vehicle operators; act as liaison between the carrier and

emergency services.

Manages daily service by reviewing route performance and proactively responding to situations that

impact customer service

May train / mentor other dispatchers.

To qualify as a Dispatch Supervisor, you’ll need :

  • High school diploma or equivalent
  • Technical degree preferred
  • 5-7 years experience
  • Excellent verbal and interpersonal skills.
  • Problem solving and analytical abilities.
  • Excellent customer service skills
  • 17 days ago
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