Profile
Fastfrate is comprised of 6 companies operating out of 40 terminals and final mile hubs across Canada and into the USA. We succeed in offering customers a full suite of asset-based transportation services including over-the-road, cross border and intermodal LTL and TL, drayage and transload, warehousing, distribution, final mile, and logistics services.
A Sales Coordinator is an administrator who works to support sales representatives and customer service. Their duties include handling administrative tasks, promoting customer satisfaction, and motivating sales staff to ensure company sales targets are being met.
This role will be based out of Fastfrate’s Montreal Terminal, reporting into the regional Vice President Sales and Business Solutions and work in concert with the Customer experience team.
Skill Set
- Current knowledge of industry regulations and trends.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.
- Excellent sales acumen and customer service skills.
- Strong problem-solving, organizational, and administrative skills.
- Exceptional leadership and team development skills.
- Ability to attend all sales training conferences off-site.
- Ability to be a team player with a high level of dedication.
Key Responsibilities
A Sales Coordinator with Fastfrate requires a working knowledge of the terminology and products of all aspects of supply chain management.
A successful Sales Coordinator candidate must have various prerequisite skills and qualifications needed for the performance of their duties, including :
- Collaborate with senior sales staff to create and maintain sales reports.
- Establish active communication and engage with Sales Representatives to ensure prompt processing of orders.
- Contribute to the overall customer experience by promptly responding to communications.
- Attend sales training and develop an understanding of the products and services of the company.
- Support senior management by informing customers about delivery dates and possible delays.
- Arrange for creation and distribution of supporting documents and presentations to help the sales team in generating business leads.
- Maintain organized sales records and report month-end goal setting to the senior management team.
- Coordinate interdepartmentally to effectively oversee and document the onboarding of new customers.
Qualifications
- Bilingual in both French and English is required.
- Proficiency with the complete Microsoft Office suite and Salesforce is required.
- 2+ Years of experience in sales or an administrative position is preferred.
- Post-Secondary Diploma or Degree in Business or similar is preferred.
- Strong analytical and problem-solving skills & ability to work a flexible schedule.
Customer Service Specialist (Bilingual) - Fastfrate Group (Toronto)
We succeed in offering customers a full suite of asset-based transportation services including over-the-road, cross border and intermodal LTL and TL, drayage and transload, warehousing, distribution, final mile, and logistics services. A Sales Coordinator is an administrator who works to support sal...
Technical Customer Service Helpdesk Specialist
The Technical Customer Service Helpdesk Specialist will provide technical assistance and answers to customer questions, assisting them by troubleshooting installation or providing product solutions for their network environments. Technical Customer Service Helpdesk Specialist. On behalf of our clien...
Bilingual Customer Service Representative
Our client, a large provider in the Health Services industry, is looking to hire a class of Bilingual Customer Services Representatives to satisfy the increased call volumes they receive seasonally. Know the performance objectives established both individual and team, which may include customer serv...
Bilingual Customer Sales and Service Agent - Call Centre | Air Canada
As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. Bilingual Customer Sales and Service Agent - Call Centre. Bilingual Customer Sales and Service Agent - Call Centre. Right now, Air Canada is looking...
Bilingual Customer Service Representative (Retail)
Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for you!. Bilingual Custome...
French Bilingual Customer Service Representative
Bilingual Customer Service Representative. Know the performance objectives established both individual and team, which may include customer service, productivity, quality standards and any other area related to the business that is necessary. En tant que chefs de file de l’industrie des services tec...
French Bilingual - Customer Service Representative - Sales, Level II
Richmond Hill, Ontario - The Customer Service Representative – Sales, Level II, in addition to continuing to be responsible for the daily functions of a Customer Service – Sales, Level I, will also be responsible to provide additional handling of complex order management requests. Provide exceptiona...
Paid Panel Immediate Start - Remote Part-Time - Customer Service Representative Welcome
Position: Paid Panel Immediate Start - Remote Part-Time/Full-Time - Customer Service Representative WelcomeOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies. You can do this full-time or part-timeReceive...
Bilingual Customer Service Representative
Deliver exceptional customer service by aiding customers in locating products and providing in-depth product knowledge. Work closely with graphic designers and editors to create advertising materials for customers (promotions, posters, flyers, etc. Strong communication skills, both written and verba...
Bilingual (English/french) Customer Care Advisor - Toronto, ON - September 2024
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Looking for a hybrid role? We have the job for you! We want you to join our team and have the ability to work the way you want! Hybrid means we are flexible on where you work during the week.You wil...