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Equipment Support Manager

Work in Ottawa
Ottawa, Ontario, Canada
Full-time

Companies are hiring inOttawa! If youre looking for your next opportunityWork in Ottawa can help you build a thriving career in thefastgrowing industry in Canadas capital.

As aninitiative of the citys economic development agency Invest OttawaWork in Ottawa helps firms fill open positions quickly so they cangrow and scale faster

We are excited topartner with KNDS Canada on theirimmediate search for an Equipment SupportManager .

TheESM will be responsible for overseeing the daily interactions withthe customer in relations of fleet support.In this role They workclosely with the Program Manager and RMC Manager to meet LTSS andcustomer quality expectations.

The position will drive continuousimprovement and optimization of all processes within the contract.The ESM will drive a performancebased culture that aligns with theneeds of our customers.

They are involved in the regularcoordination with the corresponding PoCs of the customer as well asthe internal reporting in all technicalareas.

Keyresponsibilities :

Plan organize direct and run optimum daytoday operations to exceedour internal and external customersexpectations.

Conduct structure auditsregularly.

Increasefleet availability while minimizing unnecessary costs andmaintaining current qualitystandards.

Overseeand coordinate configuration and obsolescence managementtasks.

Act as aninterface between the operational business and the KNDS systemengineeringdivision

Allocateresources effectively and fully utilize assets to produce optimalresults.

Implementstrategies in alignment with strategic initiatives and provide aclear sense of direction and focus with clear actions that driveresults.

Recommendimplement and evaluate policies procedures and standards for allaspects of the workperformed.

Reporton key performanceregularly.

Drivesignificant cost reductions across all aspects of the LTSScontract.

Workin Ottawa utilizes a secure closed AI environment for the initialscreening of resumes ensuring your data remains safe while helpingus efficiently identify top candidates.

We encourage all applicantsto apply even if you do not meet every requirement if you possessrelevant skills enthusiasm and eagerness to grow we want to hearfrom you! To enhance your visibility consider including relevantkeywords in your resume.

If you require anyaccommodation during the hiring process pleasecontact

1 day ago
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