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User Experience Designer

freelance.ca
Toronto, Canada
Full-time

Since its inception, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and upskilling of its 7800 employees who are committed every day to promoting the complementarity between digital technologies and complex system engineering.

In Canada, the firm specializes in IT consulting services and engineering. Our teams successfully drive our clients' development strategies.

Around common values, we have gained their trust and address their business challenges by putting their needs at the center of our actions and priorities.

This ecosystem of expertise enables the company to adapt quickly to evolving technologies, and all employees participate collaboratively in their development.

Are you ready to take on a new challenge, give your career a boost, and participate in innovative and stimulating projects?

Join a rapidly growing Group in Canada and worldwide that achieved a turnover of €600 million in 2023. Your mission would be :

Collaboration : working with service design directors, designers, and business stakeholders to understand and support their research needs;

maintain and build relationships across various stakeholder groups; support Research team members as required.

  • Research design : defining research questions, creating the research approach and participant recruitment plan, and selecting appropriate methods of data collection and analysis.
  • Research preparation : creation of participant screeners; recruiting from internal employee panels or working with vendors to recruit external participants;

creating research protocols.

  • Data collection : conducting design research methods including observation / ethnography, diary studies, user interviews, usability testing, card sorting, etc.
  • Analysis : utilizing qualitative and quantitative approaches to make sense of the data collected.
  • Reporting : translating findings into easily understandable insights used to drive ideation and inform design, in diverse formats including experience maps, usability test reports, personas, etc.
  • Vendor oversight : as required, oversee research vendors carrying out studies on behalf of Design Research.
  • Education : Increase awareness of Design Research methods and processes with our internal and external partners; share areas of expertise within the Research team as required to support project and expand Research knowledge base and tools. Your profile :
  • Deep knowledge of and experience with User-Centered Design and Human Factors research methods.
  • Strong communications skills : written, oral, and graphical.
  • Strong project management skills with ability to balance tasks spanning multiple studies.
  • Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS, SPSS) is an asset.

Let's meet! Do you like our common project? Apply here and join our team! Our Advantages

  • A tailored CARE policy deployed by our HR teams for our employees.
  • Our Diversity Charter.
  • Activities among colleagues such as Teambuilding or Happy Hours.
  • 14 hours ago
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