What you’ll do
This position ensures completion of day-to-day facility tasks to support the operation of the work environment for all CTC employees at Retail City (75 Barber Greene Rd).
Daily tasks include general building maintenance, housekeeping support and coordination, equipment maintenance, meeting room management, parking lot management, office supplies replenishment and facilitating on-site employee communications.
This role assumes overall responsibility for all maintenance related issues, specializing in providing second level support for electrical, HVAC, plumbing, lighting, furniture repairs and reconfiguration, carpet cleaning and repairs, blind installation and repairs, locks and doors, key inventory tracking, cafeteria appliances and equipment , kitchen and pantry appliances and equipment including vending machines, coffee machines, microwaves, fridges, dish washers, etc.
in all facets of troubleshooting and maintenance.
Maintain and troubleshoot all tenant hosted facility building systems (general and emergency).
Perform regular light janitorial duties including floor sweeping and garbage recycling.
Perform regular floor inspections to proactively identify space, furniture, fixtures or equipment in need of repair and / or maintenance.
Contact appropriate contractors to facilitate repairs and work with external resources to facilitate equipment servicing.
Coordinate on site housekeeping staff, to ensure first class housekeeping standards are maintained.
Implement employee awareness programs for Green and Sustainable waste management and recycling programs.
Coordination of all meeting room facilities and responsible for booking, physical set-up and operation of meeting space according to client requirements.
Receive, process and validate Help Desk service requests received.
Respond to afterhours emergency calls related to physical building, building environment, or building systems such as light and power, domestic and chilled water, HVAC or Life Safety.
Supervise installers and movers for large scale project moves and record any deficiencies.
What you bring
Related trade or technical experience
Experience working with external contractors and resources.
Knowledge of building codes and requirements is an asset.
Proven ability to assess situations and take necessary actions to resolve.
Customer-centric attitude with a demonstrated track record of providing excellent customer service to both internal and external clients.
strong attention to detail and the ability to prioritize and multitask in a fast-paced work environment.
Project management experience an asset.
Exceptional communication skills.
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