Program and Project Manager - Product (Contract)

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.

About the Role We are seeking an experienced and highly organized Project and Program Manager to join us on a contract basis (6-9 months) to lead large technical transformation projects for our Payments and Payroll products.

Ideally this person will be able to come up to speed quickly on our business and the projects that are in flight. This role will be a critical role in our Product Organization.

The Project and Program Manager will be responsible for planning, executing, and overseeing complex technology programs and projects for our financial services solution.

They will be accountable for project deliverables that focus on our payments and payroll platforms. They will deliver impact by being a strategic thinker with extensive experience managing large-scale programs, project lifecycles, and cross-functional teams, while ensuring timely delivery and alignment with business objectives.

Here’s How You Make an Impact :

• Program & Project Management :
• Lead the end-to-end management of technology programs, specifically focused on FinTech, payments, and payroll platforms.
• Develop detailed project plans, including scope, timelines, budgets, risk management, and resource allocation.
• Coordination of cross-functional teams (engineering, product, design, operations) to ensure successful delivery of programs and projects.
• Establishing and tracking key performance indicators (KPIs) and reporting on program status to stakeholders and senior leadership.
• Strategic Planning :
• Collaborating with senior leadership to define program objectives, align on priorities, and ensure that programs support business goals and deliver value.
• Providing strategic input on platform enhancements, integrations, and new feature rollouts in alignment with industry trends and client needs.
• Maintaining a deep understanding of the Financial Services and FinTech landscape, including emerging technologies, regulations, and market dynamics.
• Stakeholder Management :
• Serving as the primary point of contact for internal and external stakeholders, including clients, vendors, and cross-functional teams.
• Ensuring effective communication and coordination between technical teams and business leaders.
• Presenting project updates, roadmaps, and strategic recommendations to senior management and key partners.
• Risk Management :
• Identifying potential risks, bottlenecks, and dependencies across programs and projects.
• Developing mitigation strategies to address issues proactively.
• Ensuring adherence to regulatory requirements, compliance, and security standards in all program activities, especially related to payments and payroll systems.
• Budget & Resource Management :
• Managing program budgets, ensuring efficient use of resources and controlling costs while maintaining high-quality outcomes.
• Overseeing resource allocation and planning to ensure program success.
• Technology & Innovation :
• Staying abreast of industry trends, emerging technologies, and regulatory changes affecting the payments and payroll landscape.
• Driving innovation by identifying opportunities to improve systems, processes, and technologies that will enhance platform performance and customer experience.

You Thrive Here By Possessing the Following :

• Program & Project Management :
• Lead the end-to-end management of technology programs, specifically focused on FinTech, payments, and payroll platforms.
• Developed detailed project plans, including scope, timelines, budgets, risk management, and resource allocation.
• Coordination of cross-functional teams (engineering, product, design, operations) to ensure successful delivery of programs and projects.
• Establishing and tracking key performance indicators (KPIs) and reporting on program status to stakeholders and senior leadership.
• Strategic Planning :
• Collaborating with senior leadership to define program objectives, align on priorities, and ensure that programs support business goals and deliver value.
• Providing strategic input on platform enhancements, integrations, and new feature rollouts in alignment with industry trends and client needs.
• Maintaining a deep understanding of the Financial Services and FinTech landscape, including emerging technologies, regulations, and market dynamics.
• Stakeholder Management :
• Serving as the primary point of contact for internal and external stakeholders, including clients, vendors, and cross-functional teams.
• Ensuring effective communication and coordination between technical teams and business leaders.
• Presenting project updates, roadmaps, and strategic recommendations to senior management and key partners.
• Risk Management :
• Identifying potential risks, bottlenecks, and dependencies across programs and projects. Developing mitigation strategies to address issues proactively.
• Ensuring adherence to regulatory requirements, compliance, and security standards in all program activities, especially related to payments and payroll systems.
• Budget & Resource Management :
• Managing program budgets, ensuring efficient use of resources and controlling costs while maintaining high-quality outcomes.
• Overseeing resource allocation and planning to ensure program success.
• Technology & Innovation :
• Staying abreast of industry trends, emerging technologies, and regulatory changes affecting the payments and payroll landscape.
• Driving innovation by identifying opportunities to improve systems, processes, and technologies that will enhance platform performance and customer experience.

Qualifications & Experience :

• Education :
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
• Experience :
• Minimum of 7+ years of experience in technology program and project management, with a focus on Financial Services, FinTech, payments, and payroll platforms.
• Proven track record of managing complex programs and large-scale technology projects from initiation to completion.
• Extensive experience working within the FinTech industry, specifically in payments, payroll, and related financial services.
• Demonstrated success in managing cross-functional teams and collaborating with C-level executives and other stakeholders.
• Skills & Competencies :
• Strong knowledge of project and program management methodologies and tools.
• Deep understanding of FinTech ecosystems, payments infrastructure, and payroll systems.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Experience in financial modeling, budgeting, and risk management.

At Wave, you’re treated like the incredible human being you are. Work From Where You Work Best : We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you.

Or, if you’re more comfortable working from home, the choice is yours . We Care About Future You : You will stretch yourself and you will grow at Wave.

You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.

We Support the Full You : We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.

We Take Care of the Fundamentals : Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company.

This is the obvious stuff, but we don’t want you to think we forgot!We believe that a diverse and inclusive culture creates the best workplace.

We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth.

We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind.

The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us!