Junior/Intermediate Field Adjuster, Accident Benefits (Ottawa, ON)

Description

Overview

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada.

Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential.

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
• As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

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Job Responsibilities

• Investigate, negotiate and settle Accident Benefit and minor BI task claims
• Claim investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and the insured

Qualifications & Experience

• 2-3 years minimum experience in Accident Benefits.
• Adjuster’s license, or currently pursuing CIP designation
• Access to an appropriate vehicle
• Full driver’s license and satisfactory driving record
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, OneDrive)
• Advanced communication skills including : Effective written skills including grammar and those of a technical natureEffective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.Strong commitment to ongoing education and learningTo succeed in this role, the ideal candidate should have background / experience in Accident Benefits as well as the following competencies.

• Sense of urgency and responsiveness
• General Knowledge of Ontario AB Legislation
• Ensure prompt and equitable handling and settlement of minor injury Accident Benefit Claims.
• Interpret and confirm policy wordings and the SABS to determine if the claim is within the scope of coverage.
• Collect all information and evidence relevant to the loss.
• Negotiate with policy holders and third parties and direct and instruct outside vendors.
• Evaluate and analyze various medical and non-medical documents to process claims within proper guidelines.

Environment / Working Conditions

• This position requires some travel
• Start-up environment
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.

Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.

SCM welcomes resumes submitted directly from candidates.