JOB OVERVIEW
Reporting to the Vice-President Operations, your main mission is to contribute to the well-being of employees and residents through your actions and expertise in human resources.
ROLES AND RESPONSIBILITIES
Work closely with residence management on staffing, retention, compensation, talent management, coaching, employee relations, performance management, training and employee engagement.
- Understand business and functional dynamics; apply best HR practices and processes to create an effective organization.
- Coach and support executives and managers in the effective management of their organizations.
- Diagnose organizational efficiency problems and implement solutions.
- Manage and assist with recruitment for temporary and permanent hires.
- Lead change management by working closely with management and employees to improve working relationships.
- Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
- Maintain in-depth knowledge of local employment laws and immigration legal requirements.
- Work closely with health and safety teams in each residence.
- Provide day-to-day performance management advice to residence management (e.g. coaching, counseling, professional development, disciplinary actions).
- Provide strategic HR direction and interpretation.
- Develop effective communication plans for policy changes or program roll-outs.
Regarding labor relations :
- Advise and assist management on the interpretation and application of collective agreements and labor laws.
- Work closely with management to ensure ongoing dialogue with union representatives in order to establish and maintain harmonious and constructive employer / union relations.
- Grievance management : Conduct investigations, compile files and attend arbitration hearings.
QUALIFICATIONS
- Bachelor’s degree in human resources, industrial relations or equivalent experience within the healthcare / retirement industry.
- 6 to 10 years’ experience in human resources with some experience within the healthcare / retirement industry.
- Candidate must have union experience and an understanding of bargaining.
- Business savvy and comfortable dealing with management as well as employees in all functional areas of the business regarding all aspects of HR.
- An assertive, flexible and sensible working style that is proactive in communications and effective in building relationships at all levels within the company as well as outside the organization.
- Strong analytical skills and demonstrated ability to solve problems quickly and creatively.
- Excellent written and oral communication skills with an open and collaborative work style.
- Must have demonstrated ability to influence at all levels of the organization.
- Demonstrated ability to lead change management efforts.
- Thorough knowledge of provincial employment legislation.
- Fluency in spoken and written French and English (advanced English required).
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