Bilingual Customer Service Representative

Staffmax Staffing & Recruiting
Winnipeg
$52K a year (estimated)
Permanent
Full-time

Staffmax is assisting our Winnipeg client with the hiring of Bilingual Customer Service Coordinators to facilitate day-to-day interactions with clients.

This full-time, Monday to Friday position is located in central Winnipeg, and offers benefits and perks, as well as a great introduction into the Benefits industry through a growing company!

As you grow in your role, you will enjoy access to several superior features and perks, including :

  • A comprehensive, in-depth training program
  • A continuous professional development program
  • An office in a modern building with an on-site gym
  • Company-sponsored pension match
  • Health and dental coverage starting from your hire date

Job Requirements :

  • You must have a demonstrated ability to communicate in written and verbal English and French
  • Experience in fast-paced, solution-oriented customer service (such as retail, restaurant, or call centre) is required
  • The ability to work from multiple programs and information sources in real time is required
  • The ability to interpret complex inquiries and make empowered, effective decisions based on available information is required
  • Independent time-management and the ability to multi-task are essential
  • You must have experience staying calm and working for a solution in sensitive, confrontational and sometimes uncomfortable situations
  • A prior knowledge of insurance and benefits industry is an asset
  • Commitment to ongoing improvement and learning is essential

Compensation and Benefits :

Comprehensive benefits package, including health, dental, and vision coverage.

Additional Requirements :

Criminal background check will be required.

This is a unique opportunity to join a dynamic team and become the face of a well-established company. If you possess the necessary skills and are eager to contribute to the success of our clients, we encourage you to apply.

At Staffmax, our sole focus is the recruitment and placement of the most talented and qualified candidates. Whether candidates are looking for a permanent career change or the flexibility and experience that can be gained from contract assignments, we can help.

Our goal is to get to know our candidates personal and change lives. Staffmax is proud to recruit a workforce that reflects the diversity that Canada has to offer.

We encourage candidates who are Indigenous, visible minorities, people with disabilities, and any others who reflect our diverse workforce to self-declare and apply.

30+ days ago
Related jobs
Promoted
Arise Virtual Solutions
Winnipeg, Manitoba

Provide French bilingual customer support for an insurance client through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. With this program, you’ll provide telephone customer support for an in...

Loblaw Companies Limited
Winnipeg, Manitoba

We are currently seeking a highly motivated and bilingual (English/French) Customer Service Representative to join our team. The ideal candidate will be responsible for providing outstanding customer service, handling incoming phone calls, dispatching vendors, and managing invoice review and approva...

Promoted
Arise Virtual Solutions
Winnipeg, Manitoba

Provide French bilingual customer support for an insurance client through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. With this program, you’ll provide telephone customer support for an in...

Concentrix
Winnipeg, Manitoba
Remote

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/...

HGS
Manitoba

Vous répondrez, en anglais et en français, aux demandes de facturation des clients, identifierez les besoins uniques de chaque client, répondrez aux préoccupations, prendrez les paiements et exercerez l’intelligence émotionnelle pour améliorer l’expérience client!Alors, à quoi ressemble une journée ...

The Boyd Group
Winnipeg, Manitoba

Customer Service Representative. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional...

Teleperformance
Remote, MB, CA
Remote

You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, customer acquisition, analytics, back-office and other specialized services to ensure positive customer experience. We are looking for talented customer care ...

ABZAC GROUPS
Canada

Resolving customer inquiries and requests and ensuring strong customer satisfaction. You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Industrial industry. Abzac gives itself means of being geographically close to its customers and the markets ...

The Sydney Call Centre
Winnipeg, Manitoba
Remote

We are looking for customer service representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality products and services. Liste...

1Password
Canada
Remote

Interpret customer requests for technical assistance and address needs effectively and accurately, while maintaining an empathetic, positive, and professional attitude towards the customer at all times. Working knowledge of cloud platforms, identity platform providers, and adjacent services (e. Adva...