Operations Manager, Security & Healthcare Technology

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true?

This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives.

We're a passionate group of people who love collaborating on innovative and challenging projects.

About this role

We are recruiting for an Operations Manager to join our Security and Healthcare Technologies division.

This position will be based in Burnaby, BC. We will consider candidates from different parts of BC or Canada who are willing to relocate.

Reporting to the Director, Technology Security & Healthcare, this position will lead and manage a high performing Security & Healthcare technology team deliver building security and healthcare technology solutions.

Your responsibilities

• Manage the pursuit, estimating and project management team delivering building security and healthcare technology solutions, including Change Order management and service handover
• Manage, coach, and conduct performance management reviews of staff
• Provide leadership on strategy, best practices, negotiation, and customer service
• Respond to operational escalations on pursuits and projects with a solution focused approach
• Drive monthly reviews of active jobs with project managers
• Take accountability for financial performance in relation to pursuit, estimating and project management
• Assist with the annual budget and quarterly forecasts
• Work closely with other leaders in the Security & Healthcare Technology Division to foster collaboration and alignment
• Support the BD and Sales team as needed

Your experience and skills

• 5 + years managing a high performing team in a similar environment
• 5 + year managing business and project financials, preferably with experience in project accounting
• Industry experience and knowledge of Security (access control, CCTV and intrusion detection) and Healthcare Technology (nurse call, RTLS, systems integrations) required
• PMP, IMIT, Security, healthcare Technology and / or Engineering qualifications coupled with relevant working experience required
• Good understanding of security and healthcare industry and technology trends
• Familiarity with product lines such as Lenel, Genetec, Avigilon, and / or Ascom preferred
• Superior communication, interpersonal and leadership skills
• Excellent Project Management and Estimating skills
• Sound judgment managing pursuit strategy
• Must be highly skilled in problem recognition and resolution

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future.

From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work , one of BC's Top 100 Employers , and Best Managed company, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

• We emphasize having a work-life balance - We offer flexible work schedules including hybrid work arrangements and compressed work week options.
• Continuous development is a top priority - Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.
• Our employee benefits prioritize your financial, physical, and mental well-being - From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.
• We have many exciting project opportunities - With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.
• We have fun ! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate.

Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!

A safe space for everyone - We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Salary range : $120,000-$135,000 per year plus a competitive total compensation package. Actual salary will be commensurate with experience, skills and overall match to the position offered.

Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit and click on the listing for Operations Manager, Security and Healthcare Technology. The opportunity will remain open until it has been filled.

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