Following the successful opening of Provisions in Whistler, Toptable will open it’s newest location in the heart of Kitsilano.
Provisions is your all-day cafe with everything you need throughout the day perfect for dine in or take away. We will open early in the morning with fresh baked goods, an exceptional coffee and tea program and breakfast sandwiches.
Throughout the afternoon and evening, we offer made-to-order salads & sandwiches, exceptional pastries and baked goods in a comfortable and relaxed setting.
Who you are : The Cafe Manager is responsible for driving operational excellence and ensuring a superior guest experience through excellent hospitality and thoughtful service.
The Cafe Manager must possess strong leadership and communication skills, a passion for hospitality and building strong performing teams.
What you'll do :
- Lead all team members in delivering consistently great hospitality to our guests
- Collaborate with management team to keep a pulse on all guest feedback channels, seeking opportunities to improve the guest experience and build a strong base of repeat guests
- Consistently offers positive and constructive feedback to all team members to build a strong performing team dedicated to hospitality, and achievement of business goals
- Provides coaching and guidance to all team members, ensuring that pathways for growth and development are attainable for all
- Fosters a close partnership with the kitchen management team, ensuring alignment on business goals and initiatives
- Working closely with all stakeholders to build strong awareness in the local market
- Balance daily operational responsibilities with short and long term business goals
- Builds an infrastructure and foundation for operational success through clarity of roles, goals, and resources, ensuring that all systems and processes are efficient and accessible
- Ensure all fixed assets are in good working condition, oversee preventative maintenance of assets
- Liaise with Home Office, leveraging expertise to ensure support for the opening, continued training, and overall communication
- Builds trusting relationships with other company leaders to foster communication, collaboration, support, and sharing of best practices
You must have :
- 3+ years of leadership experience in a similar environment
- Bachelor’s degree preferred, but not required
- Proficient knowledge of systems and processes in restaurant management
- Strong business and financial acumen
We offer :
- Competitive salary with bonus potential
- Vacation to support you with an active life outside of work
- Full access to comprehensive medical, dental and vision benefits
- Dining discount throughout the Toptable Group Restaurants
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