CSR-Customer Service Representative

pt Health
Richmond, BC, CA
$50K-$55K a year (estimated)
Permanent
Part-time

Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative , you are passionate about your work and perform with a high level of energy, reliability and pride.

Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented.

You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills.

Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include :

  • Answering the telephone, greeting, and assisting clients
  • Responding to inquiries and helping clients with problems
  • Processing incoming and outgoing mail, courier and faxes
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier / fax maintenance

Work schedule is as follows :

Tuesday - 3-7 : 30

Wednesday 3-7 : 30

Thursday 3-7 : 30

Friday 10-6 : 30

Saturday 9-1

Qualifications :

  • In-person and Telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred

Apply today! Visitfor more information

30+ days ago
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