Program Facilitator - Youth Programs

Job Summary

The Program Facilitator is responsible for developing and delivering programming focused on Tutoring and Mentoring options for low-income youth (ages 13-18 years old) with the objective of supporting youth to reach their full potential, while fostering a safe and inclusive space.

This role will support youth with the development of self-esteem, protective factors, feelings of belonging and positive self-identity.

• Under the direction of the Supervisor contribute to the development and implementation of educational focused programming, including tutoring, employment readiness and mentoring opportunities.
• Facilitate the regular operation of post-secondary preparation, including running in-person and virtual programs, and supporting with communicating program opportunities to youth.
• Assist with creating promotional materials for programs and communicating program opportunities across all media forms (email, social media, flyers, etc.).
• Develop and maintain youth program structures, routines, and expectations within program guidelines.
• Support with the recruitment, screening and orientation of guest speakers and mentors.
• Promote social awareness and career exploration, including the challenges facing low-income youth, with a specific focus on racialized youth.
• Identify the strengths and capacities of youth participants, as well as the barriers and challenges faced by program participants and link them to appropriate resources.
• Collaborate with other Community Health Services (e.g. PQ Employment Services and HR) to provide relevant opportunities for youth.
• Share resources, programming, and connections with community partners to support low-income youth with volunteer, employment and leadership opportunities.
• Maintain regular communication across the Youth Programs team to ensure coordinated support is provided to each youth.
• Organize activities (guest speakers, workshops, etc.) based on program participants’ interests and input.
• Collect and record relevant program data (e.g. client information, program attendance, evaluation data, etc.) in a timely manner.
• Maintain effective communication of information among program staff, and other service providers (internally and externally), in accordance with PQCHC’s privacy policies.
• Participate in regular team and department meetings to ensure that there is strong collaboration among staff.
• Support the development of tools and the data collection for the purpose of program evaluation, quality improvement and required reporting as per funder agreements.
• All other tasks as assigned.

Program Administration

• Provide regular reports to the Supervisor on program issues and communication systems.
• Ensure that appropriate record-keeping practices are established and maintained, in keeping with Centre policies on Privacy and Confidentiality and Record Keeping.
• Work with the Supervisor, team members and administrative staff to ensure appropriate procedures are in place to manage program deliverables.
• Lead and manage the planning and implementation of various special events (Graduation, Post-Secondary Nights, etc.) for program participants and community partners.
• Work with the Supervisor and administrative staff to ensure that the information needed for program monitoring, evaluation and improvement is available and current, including collection of accurate and timely data on program participation.
• Provide resources and support to program staff pertaining to specific program issues.
• Assist in the development of program specific policies and procedures / guidelines in the overall planning and development of the program.
• Attend and participate in Team and Centre staff meetings, as scheduled.
• Maintain effective communication of information among internal and external stakeholders including youth and community serving organizations.

Common Responsibilities

As an employee of Pinecrest-Queensway Community Health Centre, this position is responsible for the following :

Administrative

• Contributes to the Centre’s activities to collect, analyze, and report on data and relevant information and participate in research.
• Preserves confidentiality of all client and employee information and seeks to minimize risk while working with data.
• Submits records of time worked and time off in a timely manner.
• Maintains and develops professional competence, and where applicable, a professional license to practice, through appropriate continuing education methods (e.

g. peer interaction, literature review, conferences, courses, staff development leave, etc.).

Complies with and adheres to all Centre policies and procedures.

Organizational Responsibilities

• Respects and values the diversity of the community and individuals.
• Supports the Centre’s student placement programs.
• Contributes to the Centre’s work by participation in activities that seek to strengthen collaborative and interdisciplinary teamwork, such as intercomponent committees and working groups and strategic planning.
• Contributes to the Centre’s practices of hiring, orienting and training of employees.
• Participates actively in team meetings.
• Consults with and provides support to team members and other PQCHC employees regarding professional issues.
• Participates in the Centre’s strategic planning process.
• Participates in the development of policies and procedures by providing feedback in the Centre’s policy development process.
• Works in a manner that incorporates health promotion and recognizes the determinants of health.
• Participates in team and individual professional development opportunities.

Occupational Health and Safety

This position must also work within the scope of all legislative and Centre policies related to occupational health and safety.

In this capacity, the employee :

• Works in a manner that promotes a safe, secure environment, and is compliant with the Duties of Workers under the Ontario Occupational health and Safety Act (Section 28).
• Must read and follow the Centre’s occupational health and safety policies.
• Works safely in consideration of the following job hazards : noise, workplace violence
• Uses appropriate personal protective equipment as directed.
• Participates in Occupational Health and Safety Training as required, including AODA, WHMIS and other Safety Training as required.

Qualifications

• Bachelor’s degree or equivalent combination of experience and education.
• Three to five years’ relevant experience preferably working with youth.
• Experience with program development and program management.
• Knowledge of diverse populations.
• Knowledge of post-secondary systems.
• Experience in working with high risk, high need populations.
• Demonstrated ability to work effectively in a multi-disciplinary team environment.
• Extensive knowledge of community resources.
• Experience in liaising with funders, partners, and leaders of the community.
• Computer skills essential.
• Fluency in English and other languages an asset.
30+ days ago