Requisition ID : 854113
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to see more and be more thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods.
Every day we impact the lives of millions by changing the way people see the world.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products.
Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories.
Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.
GENERAL FUNCTION
- This position is responsible for managing the day-to-day operations of the Surfacing Department as necessary to accomplish the goals assigned by management.
- This position requires taking ownership and accepting accountability to accomplish department goals.
- This position requires the ability to control safety, production, quality, cost and schedule as set forth by the Department Manager.
- This position will also have significant responsibilities in the areas of customer relations, process improvement and project management for projects throughout the lab.
These duties include but are not limited to the following :
MAJOR DUTIES AND RESPONSIBILITIES
- Ensure all safety standards and practices are maintained in your department.
- Have a working knowledge of all processes in your department and be able to provide correct feedback to your employees regarding questions about these processes.
- Lead lean initiatives in the department for the purposes of improving process flow and through-put.
- Maintain a clean and organized work area at all times and ensure employees in the department keep their own areas clean and free of clutter.
- Analyze problems that arise, gather needed data, determine actions that will solve problems and take initiatives by implementing solutions on the floor.
- Immediately document and post any changes to SOP’s.
- Ensure proper hiring process : interviews, orientations, Apex, 45 / 90 days reviews, and maintain current and accurate performance and attendance records.
- Through group leads, ensure all employees are properly trained according to current and posted SOP’s on all processes and equipment in order to meet Department Manager requirements.
- Follow up and communicate performance levels to each employee routinely. Provide regular and timely recognition to employees.
Coach employees on methods and techniques for improving performance.
- Communicate and be able to use progressive discipline and coaching to any employee not conforming with performance, attendance requirements, and behavior related issues.
- Communicate safety, production, quality, cost and schedule on a DAILY basis in pre-shift briefings.
- Post Individual performance scores publicly in work area on a daily basis. (format to be approved by Department Manager)
- Conduct yourself in a professional manner at all times, including interaction and communication with management, peers, and associates.
- Maintain high standards of dress and appearance in compliance with the Essilor Personal Appearance policy.
- Communicate openly and consistently with General Manager regarding status of department.
- Work flexible hours including weekends, as needed, in order to meet lab and department objectives.
- Perform other duties as required.
BASIC QUALIFICATIONS
- Associates Degree in a related field, or equivalent combination of education and on-the-job management experience.
- 3+ years demonstrated competence in supervisor skills including motivating employees to meet performance goals, strong communication skills, and proven experience coaching and training individuals and teams.
- Proficient computer skills with working knowledge of MS Office applications.
- Previous experience working with statistical analysis tools to gather and report data.
- Ability to meet performance goals and expectations.
PREFERRED QUALIFICATIONS
- Previous experience in an optical lab production environment
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