Scotiamcleod Branch Systems Administrator

Requisition ID : 175414

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose of Job :

The Branch Systems Administrator's primary focus is to ensure that all workstations, voice communications and multi functioning devices are running effectively.

Major Accountabilities :

1. Manage the workstations, voice communications and multi functioning devices by :

• Ensuring all technology is running at maximum efficiency
• Responding to all technical issues affecting the operations of the branch
• Advising branch staff of all new procedures affecting applications
• Acting as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
• Escalating issue to internal and external providers
• Maintaining the server room

2. Provide basic level training on all applications by :

• Conducting boardroom seminars and individual sessions on new applications
• Conducting one on one sessions for new employees

3. Ensure the Branch is prepared for rollouts and updates by :

• Cascading communication regarding the dates, requirements and training dates
• Acting as the liaison with Branch Training and Support
• Acting as the point of contact for branch staff to answer questions

4. Manage the technology administration by :

• Verifying and updating quarterly user reports
• Maintaining technology inventory list
• Processing Wealth Store orders for new hires, moves, and exits

5. Contribute to the effective functioning of the branch team by :

• Building effective working relationships across the team and with various business line and corporate function contacts
• Maintaining a high level of customer service
• Facilitating a culture of open and honest communication
• Actively participating and contributing to touch bases and team meetings
• Encouraging the generation of new ideas and approaches
• Actively sharing knowledge and experience to enhance the development of all team members
• Developing and executing a meaningful employee development plan

Education

• Excellent written and verbal communication skills in English and French
• Strong organizational skills
• Ability to take initiative and work independently
• Ability to meet deadlines
• Knowledge of Microsoft systems : Word, Excel and PowerPoint
• Previous industry experience preferred

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English.''

Location(s) : Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.