Shipping Support Representative Job Details | Purolator

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.

How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people .

So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you too.

Description

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion.

The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

• Shift Hours : 37.5 hours weekly
• Shift Timings : Monday to Friday 12 : 30pm-8 : 30pm
• Pay Rate : $20.32
• Address : 11 Morse St, Toronto, ON M4M 2P7

This is a SRR room only, The person needs to be comfortable in a warehouse environment, handling and scanning freight, using computers and comfortable on the phone to customers.

Responsibilities

Enter billing and shipping data and reconciles Chain of Signature (COS) documents.

Prepare, collect, track, and store courier documentation

Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness

Prepare the Red bin to be sent to the Hub in the evening

Complete administrative functions

Track 407 transponder usage logs to ensure all transponders are returned

Prepare reports for managers to ensure accuracy

Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries

Send malfunctioning scanners for repair to external repair vendor.

Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Additional Responsibilities

Education

Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)

3 months experience troubleshooting for scanners and printers

Skills

Operations Procedures

Document Management

Computer Operations Standards and Procedures

POSTING DETAILS

Location : 501 - Morse Street

Working Conditions : Warehouse Environment

Posting Number : 65696

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Please note, Purolator will never ask an applicant to make a financial transaction for equipment as part of its recruitment process.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal / Indigenous status or any other factors considered discriminatory.

If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed.

We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.