ABOUT US
Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential.
As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community.
Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.
WHO WE ARE
People are at the center of everything we do. We foster opportunities for skills development, personal growth and social interaction.
We also actively promote work / life balance and mental health supports. We foster communication across the agency, from our Town Halls to our quarterly Springboard orientations.
We are a learning organization and our people have the opportunity to provide feedback into all areas of the organization.
We have an active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.
Springboard offers a comprehensive benefits package for full time, permanent staff and, for all permanent positions, a savings plan that helps support our people in all aspects of their lives.
THE OPPORTUNITY
Job Class
Union
Department
Justice Services - YCAPP
Location
Ontario Court of Justice-Toronto- Youth Court Action Planning Program
Status
Full-time, Permanent
Pay Rate
$48,053.65 per annum
Vacancy Number
JS-U24-18
Number of vacancies
Available
Immediately
Hours / Shifts
Monday - Friday 0830-1630.
Flexibility to work beyond regular shift due to programming needs is required.
Coverage at other sites and travel may be required.
Schedules may change depending on operational requirements.
Based within the courthouses we serve, our YCAPP team are there to help young people and their families as they navigate the youth justice system.
We understand that the process is overwhelming and are there as a support in navigation. We work with the young person to create an action plan, which is designed to support them to achieve their immediate and medium-term goals.
We also work together to identify and connect the youth / their families to needed community-based resources, based on the individual’s needs.
Reporting to the Supervisor, the Youth Justice Worker is responsible for working in collaboration with the young person to develop a plan for community-based interventions that respond to youth strengths and needs and seek to repair harm and reconnect the young person to their community.
Requirements
WAYS YOU CAN CONTRIBUTE
Community Development :
Research and develop community referral resources for clients, families and victims. Identify and engage suitable volunteer placements that are both meaningful to the client, of benefit to the community and reparative in nature.
Ensure appropriate client and service / placement match. Ensure placements and services are accessible to diverse client group.
Assessment / Case Management :
- Review and assess appropriate client referrals. Conduct intake; Provide service to address risk, barriers and protective factors of vulnerable youth.
- Communicate and explain criminal justice processes with clients including court process, alternative measures, and community service orders.
- Ensure sanctions, referrals, programming and community service placements assigned are appropriate, proportionate, accessible, and meaningful to meet the needs of the client, victim, community and funder within specific designated timelines.
Identify and resolve incidents.
Crisis intervention skills to resolve incidents and other contentious issues; monitor client progress; Report on the outcome of each case.
Administration :
- Maintain centralized case management system that enable the tracking of progress of a high-volume caseload at any given time.
- Daily communication with referral sources for administration of programs.
- Accurate and timely submission of documents and reports that could be subject, in the case of enforcement, to scrutiny in the criminal courts.
- Administer and process program evaluation tools.
Program Management :
- Analytical skills to monitor operations and report immediately any incidents of non-compliance.
- Critical judgement required to competently assess the seriousness of incidents and discuss same with Ministry officials.
Effectively resolve incidents and other contentious issues or communicates them where appropriate to supervisor in timely manner.
- Participate in program evaluation, quality assurance and continuous improvement approach that are based on best practice.
- Ensure contract deliverables are met as defined by the Funder.
Group Facilitation :
- Deliver in person and virtual group programming as required.
- Manage resistance and challenging behaviors.
- Schedules may include daytime and evening availability.
WHO YOU ARE
Knowledge / Experience
- Diploma / Undergraduate Degree in the Social Sciences, Child and Youth Care, Social Work. Related education will be considered.
- Minimum of two (2) years experience working with youth who have experienced trauma in their lives from a trauma-informed framework
- A strong understanding of the systemic barriers that young people face and how this may impact youth and their own experiences
- Knowledge of the Youth Criminal Justice Act (YCJA) and its application of Extrajudicial Measures (EJM) and Extrajudicial Sanctions (EJS), including the principles of proportionality and reparation
- Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including program implementation and capacity-building with young people
- Demonstrated skill and experience in developing and administering creative community-based interventions that respond to individual strengths and needs, and address prevention, rehabilitation, integration and reparation of harm.
- A demonstrated ability to collaborate with multiple stakeholders effectively, respectfully, and efficiently with minimal supervision
- Demonstrated experience in crisis prevention and intervention
- Excellent interpersonal, written, and verbal communication skills
- Excellent problem solving and decision-making skills in order to prioritize and deal with issues as they arise
- Effective use of technology, including Microsoft Office applications
- Strong administrative and time management skills to collect analyze and prepare statistical reports accurately and on time.
- Ability to positively represent the agency in outreach activities.
- Excellent teamwork and ability to work independently and under pressure.
APPLY
Thank you for your interest in working with Springboard.
Completion of satisfactory, professional references, background checks, and proof of education are requirements of employment.
The position is open until filled. Please submit your cover letter and resume in a single document.
No phone calls please. Only those selected for an interview will be contacted.
We value the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.
Applications are encouraged from those who reflect the diversity of our community and we will work with you to provide a positive recruitment experience.
Please let us know if you require accommodation during the recruitment and selection process.