Position : Sr. Program Manager to lead a digital web / marketing technology project for a major insurance client -
Duration : 12 months with possible extension
Location : Hybrid Toronto / Waterloo
Job ID : About the role :
About the role :
Reporting to the Director - Agile Delivery within Marketing Technology (DBTS), the IT Program Manager / Agile Delivery Manager will be responsible for managing the execution and delivery of a large multi-year program spanning global business groups and with a high degree of visibility with senior leadership.
Must Haves :
- 8+ yrs exp as a Program Manager leading large complex IT initiatives and programs with budgets of $1-5M+
- Agile / Scaled Agile experience
- Marketing Technology & Digital Web technology experience
- Web architecture, user experience, and web design principles i.e Digital Web and Marketing technologies, front-end development, Web Accessibility, SEO, Search, Website Analytics
- Adobe Experience Manager (CMS / Design System); Marketing Technology, Web / Frontend technologies and concepts (Bootstrap, React)
- Jira / Confluence
Nice to Haves :
Financial / Insurance experience
Responsibilities :
- Program Delivery Management of complex global system / application
- Program planning & execution
- Budget / Resource / Financials management, stakeholder communications, risk management
- Ensure program momentum by owning, driving, and championing through quality execution, clear decision making, and providing visibility on progress and gaps
- Produce and manage program roadmap & milestones, status reports, steering decks, resource plan and budget
- Oversee the deliverables of agile work streams to coordinate and communicate scope, approach, goals, synchronization of milestones, interdependences, governance, and overarching change management
- Develop team rapport and client relationships by providing excellent communication and successful program execution and delivery
- Quickly earn the trust of sponsors and key stakeholders, mobilize, motivate and lead teams and set direction and approach
- Communicate findings and recommendations succinctly in a logical and coherent storyline that facilitates productive program discussions and decision making
- Anticipate threats to team progress and proactively engage stakeholders and leadership to address issues, prioritize projects, and achieve objectives
- As program scope and requirements will continue to evolve during execution, your ability to successfully manage changes, risks, issues and actions is critical to success
- Your teams and clients may be located across multi-site and time zones, so you will need to be flexible and adaptable in managing these needs
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