office administrative assistant

• Work Term : Permanent
• Work Language : English
• Hours : 35 hours per week
• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 1 year to less than 2 years
• or equivalent experience

Work setting

• Real estate
• Remote location

Tasks

• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Address customers' complaints or concerns
• Schedule work of other staff
• Manage difficult situations with customers
• Carry out administrative activities of establishment
• Review and evaluate new administrative procedures
• Establish work priorities and ensure procedures are followed and deadlines are met
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Plan, organize, direct, control and evaluate daily operations

Supervision

1 to 2 people

Computer and technology knowledge

• Google Docs
• Microsoft Publisher
• MS Excel
• MS PowerPoint
• MS Windows
• MS Word
• Electronic scheduler
• Social Media
• MS Office
• Electronic mail
• Spreadsheet

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Accountability
• Dependability
• Efficient interpersonal skills

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Workplace information

• Hybrid
2 days ago