Decision Intelligence Technical Analyst

Decision Intelligence Technical Analyst

Job Posting # : 924889

Site : Toronto General Hospital

Department : Data & Analytics, University Health Network

Reports to : Program Manager, Business Intelligence & Automation

Hours : 37.5 hours / week

Salary : $67,509-$84,396 annually (To commensurate with experience and consistent with UHN compensation policy)

Status : Permanent, Full-Time

Posted Date : September 27, 2023

Closing Date : Until Filled

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education.

The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education.

With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.

UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

UHN Data & Analytics supports UHN's growing demand for data, data-driven insights and helps TeamUHN ensure the needs of the patients come first.

Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN's strategic goals and ultimately advance care, research, and education.

UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advance these capabilities through collaboration across the organization.

Reporting to the Program Manager, Business Intelligence & Automation, the Decision Intelligence Technical Analyst will play a key role in assisting delivery of business intelligence solutions to support, augment, and automate organizational decision making.

Our Team

Within UHN Data & Analytics, the Business Intelligence & Automation Team seeks to advance UHN's decision intelligence capabilities, connecting decision makers to data that will enable UHN to take a holistic approach to fast, effective, and accurate real-time decision making.

The team bridges data, decisions, actions, and outcomes to help change how problems are solved, how data is visualized, and how intelligent automation technologies are applied.

Who You Are

You are a bold, creative, and innovative individual seeking a unique and exciting opportunity to lead the advancement of UHN's data and analytics capabilities, and enable UHN to see, utilize, and manage its data assets better.

You possess a strong work ethic and a passion for transforming healthcare through the utilization of project and change management best practices.

As an ideal candidate, you have experience supporting large-scale organizational change and transformation initiatives. You can manage multiple assignments in a fast-paced and dynamic environment with cross-sectional stakeholders.

You understand how a hospital and / or information management environment functions, and you are curious about the future of data and analytics in healthcare.

Duties

• Play a key role in assisting delivery of business intelligence solutions to support, augment, and automate organizational decision making
• Articulate business needs clearly and support creation of data-driven content, maintain deployment pipelines, Power BI Apps, data flows and data marts within the Power BI services suite
• Explore new technologies that could potentially be integrated into the UHNs existing Decision Intelligence ecosystem (e.

g. Power BI, Microsoft Fabric, AI, Automation, Natural Language Processing) to augment efficiency and scalability

• Identify and propose appropriate analytics solutions through stakeholder engagement, literature review and requirements gathering;
• Collaborate with colleagues and other stakeholders to integrate, analyze and interpret datasets to develop user stories and data products;
• Act as a technical mentor for the team, supporting dashboard development and troubleshooting activities
• Be committed to improving UHN's data analytics and decision intelligence capabilities
• Build high standard decision intelligence tools using Power BI, PowerQuery, DAX, JSON
• Write advanced custom Power BI measures / logic to meet business rules / methodology, create advanced custom visualizations and analysis using Power BI, R and Python
• Incorporate subject matter expertise, published literature, and evidence to develop innovative analytics solutions that meet requirements;
• Determine business insights and opportunities through the collection, assessment, analysis, and visualization of data;
• Possess knowledge and experience of the data and analytics life cycle
• Work with and make appropriate recommendations with incomplete datasets

Qualifications

• An Undergraduate Degree in Health Informatics, Public Health, or related field
• Minimum 1-2 years working with and supporting enterprise level predictive analytics, dashboard development, simulation, and reporting
• Minimum 1 year of related experience in project management
• Advanced proficiency in R, Python, SQL, DAX, DataQuery, JSON and data visualization tools (MS Power BI, Tableau)
• Advanced proficiency in data analysis, cleansing and ETL processes
• Demonstrated ability to work on multiple priorities successfully in a fast-paced environment
• Be proficient in data sourcing, predictive analytics, modeling, simulation, dashboard development and data visualization
• Possess experience working on multiple projects with iterative and agile processes for continuous improvements and ongoing delivery
• Able to recognize problems and proactively research the best options
• Able to break down complex problems into manageable deliverables and perform root-cause analysis
• Be organized, detail-oriented, adaptive, and client-focused
• Possess strong stakeholder engagement, facilitation, and communication skills
• Be self-motivated, with the ability to work independently and efficiently

Nice to Have :

• A Master's degree in a relevant discipline such as Health Science, Healthcare Administration or Business Administration, or equivalent combination of education and experience
• Knowledge of trends, strategic frameworks and advances in data and analytics capabilities
• Experience working in a complex, public sector organization or healthcare institution

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks.

It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https : / / hoopp.com / )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including : travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity.

Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance.

Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.