The role :
As a Principal - Customer Strategy you are responsible for developing business strategies and solutions for League’s platform customers drive the commercial success of Platform Customer / s.
You may lead smaller Platform Customer relationships or work alongside other members and report to AVP or VP - Customer Strategy.
Our Platform as a Service business model (known as Powered by League’) enables digital health & wellness transformation for our platform customers, allowing them to accelerate the delivery of new consumer and patient engagement models, leveraging League’s Health OS technology and infrastructure.
Our Platform Customers typically fall within the following verticals : Pharmacy Retail & Consumer; Healthcare Provider; Payor;
Employer (incl. HR Technology Platforms).
Specific responsibilities include managing the relationship with key leaders and team members from the Platform Customer either broadly or within specific solution area / s, working in collaboration with that team to develop strategies to drive the success of the solution area as part of the overall platform strategy, working cross-functionally within League to launch and bring these solutions to our Platform Customer’s end users.
It is vital to have strong client management and communication skills, strong strategic thinking to derive the correct solutions to meet our Platform Customer’s needs, and strong commercial acumen to identify and understand the impact of growth opportunities within Platform Customer relationships.
In this role, you will :
Act as the business lead from League for either smaller Platform Customers or specific solution areas in a given Platform Customer account (e.
g. health, care delivery, benefits, member engagement etc.)
- Drive the definition of business requirements for the product solution in collaboration with Platform Customer counterparts
- Support future roadmap ideation from the business and solution standpoint, in collaboration with the League product & engineering team, and Platform Customer counterparts
- Partner with day-to-day program management and customer servicing stakeholders to assess progress, drive key deliverables, ensure on-track and successful launches of new solutions and enhancements, and support the escalation of customer issues
- Identify opportunities to grow the customer account or expand League’s revenue within an account (and work in partnership with Sales & Legal to execute on such opportunities)
- Support cross-functional collaboration across League business, product & operations teams
- Lead and / or support other key strategic initiatives for League to drive overall growth
- Security-related Responsibilities :
Compliance with Information Security PoliciesResponsibility and accountability for executing League's policies and proceduresNotification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
About You :
- 8-10 years work experience, ideally with both management consulting and technology / delivery experience
- Experience developing and implementing the strategy, operations and user-facing solutions for digital health applications, ideally with major payors, health providers, or pharmacy retailers
- Experience working with external clients from major Fortune companies
- Experience working on large and complex programs, coordinating and managing cross-functional workstreams to deliver new digital solutions, and in particular working closely with Product Management and Engineering teams
- Startup and / or growth stage technology experience preferred (but not required)
- Digital transformation, consumer omni-channel experience, patient engagement experience, product strategy experience a bonus
We believe that diverse teams perform better, and that fostering an inclusive work environment is a key part of growing a successful team.
We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
CANADA APPLICANTS ONLY : The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits.
This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. Where in the band you may land is determined by job-related skills / experience.
Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.
iter can share more about the specific salary range for your location during the hiring process.
Compensation range for Canada applicants only$, $, CAD
Principal, Customer Strategy
You may lead smaller Platform Customer relationships or work alongside other members and report to AVP or VP - Customer Strategy. Specific responsibilities include managing the relationship with key leaders and team members from the Platform Customer either broadly or within specific solution area/s...
Project Manager - Managed Print Service Roll Out
Project Manager - Managed Print Service Roll Out. Project Manager - Managed Print Service Roll Out. Project Manager - Managed Print Service Roll Out. ...
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...
Senior Manager - Operations M&A
KPMG's Integration Separation team, Operations M&A in Deal Advisory, helps companies to identify and deliver value from mergers and acquisitions. ...
Senior Project Manager
Coordinates with HCM PMO team to set up project tools to support the clients, resources the project team with Rizing consultants, and prepares the client and project teams for project kickoff. Manages all aspects of the project by monitoring and identifying any project issues early-on to be able to ...
Warehouse Associate
The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, shipping, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment. Warehouse experience an asset, but not requ...
Sr Manager - SAP Project Manager
As a Senior Manager – SAP Project Management, you will be responsible for managing the day-to-day operations of SAP projects, driving business development, and supporting sales within the SAP space. Senior Manager - SAP Projects Role with BIG4. The Client is a Technology Consulting, that opera...
office administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Compile data, statistics and other information.Set up and maintain manual and computerized information filing sy...
Project Managers
The Project Manager is responsible for the management of the cost, schedule, scope and technical performance of a portfolio of Whiteshell Laboratories (WL) Closure Project, as defined in the project performance baseline and is accountable to the Senior Project Manager, WL D&D. The Project Manager ha...
office administrative assistant
Secondary (high) school graduation certificate.Record and prepare minutes of meetings, seminars and conferences.Answer telephone and relay telephone calls and messages.Compile data, statistics and other information.Oversee payroll administration.Work with the marketing department to understand and c...